Community Manager

• Serve as the first point of contact for community interactions across Patreon, YouTube, and social platforms, including chats, DMs, and comments.
• Foster a positive, inclusive, and engaged community culture.
• Enforce and keep up-to-date community guidelines.
• Publish episode drops, community initiatives, short-form content, and other social assets.
• Encourage audience participation and cultivate a sense of belonging among members.
• Develop, test, and iterate a community publishing strategy that drives growth, engagement, and conversions to Patreon.
• Create and manage a publishing schedule across platforms.
• Ensure all Patreon posts meet Digital Spaghetti’s creative standards, brand voice, and quality bar.
• Collaborate with the supervising producer and shorts producer to align cross-promotion efforts and drive traffic to Patreon.
• Work with the Patreon product team to adopt and showcase best practices for creator success.
• Write posts, descriptions, and newsletters–helping to develop the Digital Spaghetti brand voice.
• Work with editors and designers to create assets. Ideal candidates will also have basic photoshop and design skills to create low-lift assets.
• Test and document free-media strategies that convert broader audiences into Patreon members.
• Gather, synthesize, and report community feedback to help inform product iteration and internal strategy.
• Maintain and improve all community-facing materials.

Community Manager, Digital Spaghetti

Salary

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About the role

Requirements

Applicant Tracking System Keywords

Hard skills

Soft skills