PATLive

Call Center Representative

• Handle incoming calls for the Florida Department of Financial Services related to the My Safe Florida Home Program
• Provide courteous, professional, and accurate assistance to callers
• Deliver excellent customer service while addressing questions and concerns
• Maintain a clear, confident, and professional phone presence
• Communicate information effectively in a friendly and personable manner
• Adhere to program guidelines, policies, and call-handling procedures

Call Center Agent