Growth Specialist

PatientNow

Growth Strategist driving revenue growth by delivering strategic solutions for PatientNow's SaaS platform. Collaborating with teams to enhance client engagement and improve business outcomes.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with Account Executives and Client Success teams to support deal strategy and customer outcomes across a defined territory or segment
Lead discovery conversations to understand customer workflows, operational challenges, business goals, and technical requirements
Design and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements aligned to customer needs
Translate customer requirements into scalable, value-driven solutions that support business growth and operational efficiency
Support deal progression and closure by addressing technical, operational, integration, and implementation considerations
Influence revenue outcomes by improving win rates, deal velocity, product adoption, and overall customer confidence throughout the sales process
Serve as a trusted advisor to prospects and customers by providing strategic guidance and product expertise
Support customer-facing initiatives including webinars, trade shows, events, and educational sessions
Partner with external consultants and strategic partners to support solution positioning, enablement, and customer success initiatives
Collaborate cross-functionally with Sales, Product, Implementation, and Client Success teams to ensure alignment across the customer lifecycle
Contribute to the development and continuous improvement of demo environments, technical collateral, competitive positioning, and enablement resources
Capture customer insights and market feedback to help inform product strategy and go-to-market initiatives

Requirements

What you’ll need

3–5+ years of experience in solutions engineering, sales engineering, technical consulting, or a similar pre-sales role within a SaaS or B2B technology environment
Proven experience supporting revenue outcomes in complex or consultative sales cycles
Strong understanding of APIs, integrations, data workflows, and cloud-based application architecture
Demonstrated ability to lead customer discovery sessions and deliver compelling product demonstrations
Strong presentation and communication skills with the ability to influence both technical and business stakeholders
Experience collaborating cross-functionally with Sales, Customer Success, Product, and Implementation teams
Ability to manage multiple priorities and operate effectively in a fast-paced, growth-oriented environment
Strong problem-solving skills with a customer-first and outcomes-driven mindset
Experience supporting webinars, events, trade shows, or other customer-facing engagements preferred
Familiarity with CRM and sales enablement tools such as Salesforce preferred
Experience leveraging AI productivity tools such as Claude or ChatGPT preferred
Experience in healthcare technology, aesthetics, wellness, or elective medical industries preferred.

Benefits

Comp & perks

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Hard Skills & Tools

solutions engineeringsales engineeringtechnical consultingAPIsintegrationsdata workflowscloud-based application architectureproduct demonstrationsrevenue outcomescustomer discovery

Soft Skills

presentation skillscommunication skillsinfluencing stakeholdersproblem-solving skillscustomer-first mindsetoutcomes-driven mindsetcollaborationability to manage prioritiesoperating in fast-paced environmentsstrategic guidance