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Implementation Specialist
PatientNowImplementation Specialist responsible for high-quality onboarding at PatientNow. Configure software, manage training, and ensure customer adoption while guiding through changes.
Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $72,000 per yearWebsite
About the role
Key responsibilities & impact- Own the end-to-end onboarding experience for new customers
- Configure and customize the PatientNow platform
- Manage onboarding timelines, milestones, and deliverables
- Deliver clear, engaging training sessions
- Guide customers through change management
Requirements
What you’ll need- 2+ years of experience in implementation, onboarding, or training roles, preferably in SaaS
- Strong project management skills
- Demonstrated ability to learn new software quickly
- Strong organizational skills and attention to detail
- Experience working with CRM, EMR, or practice management software preferred
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
onboardingimplementationtrainingchange managementproject management
Soft Skills
organizational skillsattention to detailcommunicationengagement