PatientNow

Manager, RevOps – Automation

PatientNow

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $115,000 - $125,000 per year

About the role

  • Design and improve Sales and Customer Success processes to increase pipeline velocity, conversion rates, and net revenue retention
  • Build and manage automation across the GTM tech stack to improve efficiency and scalability
  • Own non-Salesforce GTM systems such as Proshort, GoodWork, and Hex, ensuring strong data quality and usability
  • Partner with Marketing, Sales, and Customer Success leaders to define KPIs, reporting, and dashboards
  • Develop and manage quotas, compensation plans, and commission structures aligned to business goals
  • Design and maintain territory and segmentation models across the full customer lifecycle
  • Identify gaps and inefficiencies in the funnel and implement solutions to improve performance
  • Improve pipeline generation and acceleration through better lead routing, scoring, and follow-up processes
  • Analyze data to provide insights and recommendations on growth, retention, and expansion opportunities
  • Collaborate with Product, Engineering, Finance, and GTM teams to align systems, data, and processes

Requirements

  • 5 to 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles in a B2B SaaS environment
  • Proven experience building and scaling GTM processes, systems, and automation
  • Strong experience with CRM platforms and GTM tools, Salesforce preferred
  • Experience designing quotas, compensation plans, and territory models
  • Strong understanding of the full customer lifecycle including pipeline, retention, and expansion
  • Strong analytical skills with experience building reports, dashboards, and actionable insights
  • Experience with automation tools and workflow design
  • Ability to operate both strategically and hands-on
  • Strong cross-functional collaboration skills across Marketing, Sales, Success, Finance, and Product
  • Experience in healthcare SaaS, aesthetics, or vertical SaaS is a plus
Benefits
  • Work at the intersection of innovation and impact
  • Collaborate with a talented, curious team that values experimentation, learning, and customer empathy
  • Be empowered to lead with autonomy while supported by strong leadership and product discipline
  • Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsSales OperationsMarketing OperationsGTM processesautomationCRM platformsquotas designcompensation plansterritory modelsdata analysis
Soft Skills
analytical skillscross-functional collaborationstrategic thinkinghands-on approach