Manager, RevOps – Automation

PatientNow

Manager, RevOps & Automation driving sales and customer success productivity at PatientNow. Focusing on automation, tooling, and operational frameworks for pipeline performance and revenue expansion.

Posted 4/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Design and improve Sales and Customer Success processes to increase pipeline velocity, conversion rates, and net revenue retention
Build and manage automation across the GTM tech stack to improve efficiency and scalability
Own non-Salesforce GTM systems such as Proshort, GoodWork, and Hex, ensuring strong data quality and usability
Partner with Marketing, Sales, and Customer Success leaders to define KPIs, reporting, and dashboards
Develop and manage quotas, compensation plans, and commission structures aligned to business goals
Design and maintain territory and segmentation models across the full customer lifecycle
Identify gaps and inefficiencies in the funnel and implement solutions to improve performance
Improve pipeline generation and acceleration through better lead routing, scoring, and follow-up processes
Analyze data to provide insights and recommendations on growth, retention, and expansion opportunities
Collaborate with Product, Engineering, Finance, and GTM teams to align systems, data, and processes

Requirements

What you’ll need

5 to 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles in a B2B SaaS environment
Proven experience building and scaling GTM processes, systems, and automation
Strong experience with CRM platforms and GTM tools, Salesforce preferred
Experience designing quotas, compensation plans, and territory models
Strong understanding of the full customer lifecycle including pipeline, retention, and expansion
Strong analytical skills with experience building reports, dashboards, and actionable insights
Experience with automation tools and workflow design
Ability to operate both strategically and hands-on
Strong cross-functional collaboration skills across Marketing, Sales, Success, Finance, and Product
Experience in healthcare SaaS, aesthetics, or vertical SaaS is a plus

Benefits

Comp & perks

Work at the intersection of innovation and impact
Collaborate with a talented, curious team that values experimentation, learning, and customer empathy
Be empowered to lead with autonomy while supported by strong leadership and product discipline
Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Revenue OperationsSales OperationsMarketing OperationsGTM processesautomationCRM platformsquotas designcompensation plansterritory modelsdata analysis

Soft Skills

analytical skillscross-functional collaborationstrategic thinkinghands-on approach