Senior Analyst, Revenue Operations

PatientNow

full-time

Posted on: 1/30/2026

Location Type: Remote

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💰 $85,000 - $95,000 per year

About the role

Architect and own the most impactful KPIs & insights associated with each stage of the Customer lifecycle across a diverse product suite and multiple Customer segments
Support &/or lead operating cadences with leaders across Sales, Marketing & Customer Success to increase transparency & confidence in the GTM tactics we allocate resources to
Drive a roadmap of analytics, process and systems requirements with the primary goal of significantly, positively impacting PatientNow growth & profitability
Design and improve efficiency of core operational aspects of how we “run the business” including deal desk workflows, quota design & productivity modeling
Drive greater adoption of AI and automation across the Customer lifecycle where they can be most impactful (i.e., funnel speed & productivity, Sales enablement, cross-functional hand-offs, competitive insights )
Contribute to strategic revenue and capacity planning via delivery of trusted analytics, scenario modeling and coordination with cross-functional teams
Drive adoption and support change management as you, the Revenue Operations team and company leadership launch new GTM strategies, build & enhance core components of our revenue system

Minimum of 3 years revenue operations or 5 years in direct Sales operations and/or Customer Success roles at a SaaS company
Proven track record of increasing acquisition funnel effectiveness & productivity via expertise working with top of funnel marketing data (i.e., leads, lead sources, campaign/event ROI, conversion rates)
Proven track record of improving expansion productivity and reducing Customer churn via expertise working with Customer usage and adoption data
Experience turning data into insights and utilizing those insights to tell compelling stories, drive decision making and drive behavior change – proven track record of successful adoption of recommendations
Proven track record of enhancing GTM strategies & processes, driving adoption and managing change with functional leaders across the Customer lifecycle
Experience contributing to an impact focused roadmap of systems enhancements in line with GTM strategies and supported by data driven insights
Minimum of 4 years experience with core operational components of a go-to-market organization such as forecasting, reporting & analytics, quota setting, productivity insights, Customer retention / churn
Deep expertise in GTM (and supporting) systems such as Salesforce, Outreach, call recording platforms, product databases and Excel / G-sheets.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue operationssales operationscustomer successanalyticsdata insightschange managementforecastingreportingquota settingproductivity modeling

Soft Skills

leadershipcommunicationcollaborationstorytellingdecision makingbehavior changestrategic planningtransparencyconfidence buildingprocess improvement