PatientFi

Account Executive

• Drive Account Penetration: Analyze existing account data to identify "low-utilization" clinics and implement targeted outreach to increase their reliance on our funding products.
• Strategic Coaching: Educate audiologists and office managers on how to present loan options to patients, helping them overcome price objections and increase hearing aid adoption rates.
• Relationship Management: Maintain high-frequency touchpoints with key stakeholders to ensure our brand remains the "first-choice" funding partner.
• Pipeline Management: Track and manage funded loan applications from submission to completion, ensuring a seamless experience for both the clinic and the patient.
• Webinar & Training Delivery: Conduct virtual training sessions on new product features, promotional interest rates, and best practices for the loan application process.
• Data-Driven Reporting: Monitor weekly and monthly funded volume metrics to forecast growth and identify trends within your territory.

Inside Sales Representative – Account Management, Growth

Analyst

• Own the design, implementation, and ongoing optimization of PatientFi’s risk-based pricing framework.
• Develop and refine pricing tiers, APR bands, and credit limit structures that accurately reflect borrower risk profiles, maximize risk-adjusted net interest margin (NIM), and remain competitive within our market.
• Leverage comprehensive unit economics models—including loss-adjusted return, net yield, and other profitability measures—at the segment, vintage, and product level.
• Translate portfolio performance data into actionable pricing and credit policy changes that improve overall portfolio performance.
• Serve as the primary owner of portfolio profitability reporting.
• Proactively track vintage performance, delinquency trends, prepayment behavior, and net charge-off trajectories to identify pricing dislocations and risk-adjusted return opportunities.
• Lead preparation of monthly and quarterly credit risk and profitability evaluations for senior leadership.
• Partner closely with Data Science, Finance, Product, and Sales teams to align pricing strategy with funding costs and growth objectives.
• Ensure all pricing strategies and underwriting decisions adhere to PatientFi’s internal credit policies and applicable state and federal regulations, including FCRA, ECOA/Reg B, UDAAP, and TILA/Reg Z.

Senior/Lead Credit Strategy Analyst

Business Development Rep

• Prospect, qualify, and close elective medical practices on the value of PatientFi’s financing & membership offerings
• Partner with the Practice Success Team to transition newly enrolled practices and drive rapid usage of the PatientFi platform
• Collaborate with industry partners to obtain and convert Practice prospects
• Promptly respond to Practice inquiries and partner questions
• Update and manage Practice interactions via the PatientFi CRM platform
• Provide “Voice of the Practice” feedback internally to align products and sales strategies to market needs
• Travel to industry conferences and similar opportunities on an as-needed basis

Business Development Manager – West/Southwest

Frontend Engineer

• Write well-designed, testable, and efficient code using current best practices in web development
• Develop, customize, and maintain WordPress websites, including creating and modifying custom themes and plugins
• Translate visual concepts into functional, responsive, and accessible user interfaces
• Test, debug, and maintain existing web applications to ensure optimal performance, security, and uptime
• Optimize applications for maximum speed and scalability across various devices and browsers
• Work cross-functionally with marketing and product teams to gather requirements, define project scopes, and deliver solutions on time
• Create and maintain software documentation, including API references and system architectures
• Stay plugged into emerging technologies and industry trends, applying them to operations and activities where appropriate

Web Developer

System Administrator

• Install, configure, and provide technical assistance for software and computer systems
• Perform hardware and software installations, configurations and updates as needed
• Install, configure, and maintain network corporate infrastructure
• Troubleshoot and resolve technical issues in a timely manner
• Analyze records and logs to spot underlying trends and potential issues
• Support the implementation and roll-out of new solutions or applications
• Test, evaluate, and make decisions about new technology for the business
• Create and maintain procedural documentation, diagrams, and written instructions to repair a fault or set up a system
• Set up new users' accounts and profiles
• Understanding, maintaining, and securing AWS environments

IT Systems Administrator

Full-stack Engineer

• Define and champion the architectural vision and technical roadmap for our applications, ensuring scalability, performance, and reliability.
• Provide technical leadership and mentorship to a near-shore development team, fostering a culture of best practices, code quality, and continuous improvement.
• Actively contribute to the codebase with hands-on development in Node.js and React, setting a high standard for code quality and implementation.
• Architect, build, and maintain CI/CD pipelines using tools like GitHub or Bitbucket to automate deployments and streamline the development workflow.
• Transition our existing applications from AWS EC2 to a Kubernetes environment, leveraging services like AWS EKS to enhance scalability and manageability.
• Implement comprehensive monitoring and logging solutions to proactively identify and resolve performance bottlenecks across the MongoDB Atlas, Node.js, and AWS infrastructure.
• Collaborate with the team to optimize MongoDB Atlas queries and schema design to support high-performance and data-intensive applications.
• Enforce robust security practices throughout the development lifecycle and infrastructure, including container security and access management on AWS.
• Work with Project Managers to create plans of action for creating new software
• Troubleshoot and debug issues as needed to provide effective resolutions.
• Oversee software rollouts and updates to ensure smooth implementation.

Principal Engineer

• Analyze Consumer Credit Risks: Review and underwrite unsecured consumer loan applications through our provider network to find opportunities to increase approval rates and credit limits while minimizing losses.
• Technical Capabilities: Solid understanding time series analysis, consumer credit behavior, and statistical concepts.
• Portfolio Evaluation: Monitor the performance of our loan portfolio, identifying early delinquency trends and assisting in the preparation of monthly and quarterly credit risk evaluations.
• Organizational Collaboration: Work with the Data Science and other teams within PatientFi to collaborate on new initiatives, deploy new credit changes and find portfolio improvements.
• Policy & Compliance: Ensure all underwriting decisions strictly adhere to PatientFi’s internal credit policies as well as applicable state and federal regulations (i.e. FCRA, ECOA/Reg B, UDAAP, TILA/Reg Z).

Credit Analyst

• Build and maintain scalable UI using modern JavaScript frameworks (e.g., React).
• Develop and maintain RESTful API’s, middleware, and database models.
• Assist in designing and implementing front-end and back-end functional Integration with 3rd party platforms such as credit bureaus, loan serving platforms, payment processing, reporting, and communications.
• Design, optimize, and manage relational and/or NoSQL databases.
• Implement secure queries and data access patterns.
• Write effective and secure APIs for front-end integration and 3rd party needs.
• Develop and manage well-functioning applications and databases
• Work with team members to define, create and implement required functionality.
• Troubleshoot and debug issues to provide effective resolutions
• Write technical documentation when needed
• Write and maintain unit, integration, and end-to-end tests.
• Participate in code reviews and ensure high code quality.
• Integrate features into CI/CD pipelines.
• Collaborate on automated testing, linting, and deployment workflows.
• Support investigation and remediation of application-related incidents.
• Participate in postmortem documentation and corrective actions.