PatientFi

Full-stack Engineer

• Define and champion the architectural vision and technical roadmap for our applications, ensuring scalability, performance, and reliability.
• Provide technical leadership and mentorship to a near-shore development team, fostering a culture of best practices, code quality, and continuous improvement.
• Actively contribute to the codebase with hands-on development in Node.js and React, setting a high standard for code quality and implementation.
• Architect, build, and maintain CI/CD pipelines using tools like GitHub or Bitbucket to automate deployments and streamline the development workflow.
• Transition our existing applications from AWS EC2 to a Kubernetes environment, leveraging services like AWS EKS to enhance scalability and manageability.
• Implement comprehensive monitoring and logging solutions to proactively identify and resolve performance bottlenecks across the MongoDB Atlas, Node.js, and AWS infrastructure.
• Collaborate with the team to optimize MongoDB Atlas queries and schema design to support high-performance and data-intensive applications.
• Enforce robust security practices throughout the development lifecycle and infrastructure, including container security and access management on AWS.
• Work with Project Managers to create plans of action for creating new software
• Troubleshoot and debug issues as needed to provide effective resolutions.
• Oversee software rollouts and updates to ensure smooth implementation.

Principal Engineer

Analyst

• Analyze Consumer Credit Risks: Review and underwrite unsecured consumer loan applications through our provider network to find opportunities to increase approval rates and credit limits while minimizing losses.
• Technical Capabilities: Solid understanding time series analysis, consumer credit behavior, and statistical concepts.
• Portfolio Evaluation: Monitor the performance of our loan portfolio, identifying early delinquency trends and assisting in the preparation of monthly and quarterly credit risk evaluations.
• Organizational Collaboration: Work with the Data Science and other teams within PatientFi to collaborate on new initiatives, deploy new credit changes and find portfolio improvements.
• Policy & Compliance: Ensure all underwriting decisions strictly adhere to PatientFi’s internal credit policies as well as applicable state and federal regulations (i.e. FCRA, ECOA/Reg B, UDAAP, TILA/Reg Z).

Credit Analyst

• Build and maintain scalable UI using modern JavaScript frameworks (e.g., React).
• Develop and maintain RESTful API’s, middleware, and database models.
• Assist in designing and implementing front-end and back-end functional Integration with 3rd party platforms such as credit bureaus, loan serving platforms, payment processing, reporting, and communications.
• Design, optimize, and manage relational and/or NoSQL databases.
• Implement secure queries and data access patterns.
• Write effective and secure APIs for front-end integration and 3rd party needs.
• Develop and manage well-functioning applications and databases
• Work with team members to define, create and implement required functionality.
• Troubleshoot and debug issues to provide effective resolutions
• Write technical documentation when needed
• Write and maintain unit, integration, and end-to-end tests.
• Participate in code reviews and ensure high code quality.
• Integrate features into CI/CD pipelines.
• Collaborate on automated testing, linting, and deployment workflows.
• Support investigation and remediation of application-related incidents.
• Participate in postmortem documentation and corrective actions.

Full Stack Developer

Data Scientist

• Develop and implement machine learning models for credit risk assessment and fraud detection, ensuring compliance with lending best practices and regulatory requirements
• Build and improve quantitative and qualitative models (including CECL, Prepayment, Weighted Average Remaining Maturity (WARM), Probability of Default and Loss Given Default (PD/LGD) methodologies)
• Leverage advanced data analytics to dynamically segment applicants and loans based on behavior and performance
• Optimize risk-based pricing strategies, underwriting criteria, and collections strategies using data-driven insights
• Collaborate with engineers to deploy machine learning models into production environments
• Monitor, analyze, and report on model performance, ensuring continual refinement and adaptation to changing market conditions
• Develop LookML and SQL queries to build dashboards in Looker for tracking model and business performance
• Extract the most value from data to drive key business metrics and enhance risk management strategies
• Conduct ad-hoc analysis to support risk management, investor services, operations, and corporate development
• Support analysis and reporting in stress testing models

Human Resources

• Develop and execute PatientFi’s HR roadmap to support organizational growth, employee engagement, and talent development
• Lead end-to-end HR operations including talent acquisition, onboarding, performance management, compensation, HRIS and benefits
• Serve as a strategic partner to PatientFi leadership, shaping org design and people strategy as we scale
• Lead, develop, and mentor a growing HR team
• Build and lead a high-performing recruiting function to attract top talent across departments
• Design and implement learning and development programs to support career growth and skill-building
• Partner with department heads to forecast hiring needs and workforce planning
• Coach and mentor senior leaders to build people management capabilities and accountability
• Continue to foster a values-driven, inclusive, and high-performance culture
• Lead employee engagement initiatives, including surveys, feedback loops, and recognition programs
• Serve as a trusted advisor to leadership and employees on HR-related matters
• Ensure compliance with employment laws and regulations while maintaining a positive employee experience
• Manage investigations, conflict resolution, and disciplinary matters with transparency and consistency
• Oversee culture-building efforts across remote and hybrid teams, ensuring a cohesive and inclusive employee experience regardless of location
• Lead internal HR reporting and analytics, including headcount, turnover, and engagement metrics
• Partner with Finance to align compensation strategy with budget and market benchmarks
• Drive automation and scalability in HR systems and reporting

Principal Engineer

Credit Analyst

Full Stack Developer

Data Scientist

Vice President, Human Resources