Manager, Advanced Financial Crimes Investigations – BSA/AML & Sanctions Operations

Pathward

Manager leading complex financial crimes investigations at a financial empowerment company. Responsible for overseeing escalations, team management, and ensuring regulatory outcomes.

Posted 4/30/2026full-timeRemote • Arizona, Kentucky, Missouri, Pennsylvania, South Dakota, Tennessee • 🇺🇸 United StatesSeniorLead💰 $72,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Own and manage complex investigative escalations, including multi‑account and multi‑entity investigations
Serve as the central escalation point for urgent or high‑severity matters requiring senior leadership awareness or immediate action.
Ensure appropriate identification of subjects, activity scope, and risk exposure across cases.
Conduct 1:1s, performance reviews, coaching, and development plans; address performance issues with timely documentation and escalation as needed.
Build team capability through onboarding, ongoing coaching, and targeted training on typologies, investigative methods, and narrative quality.
Establish and monitor quality standards; ensure staff follow procedures and documentation requirements.
Review and challenge investigative analyses, conclusions, and SAR determinations to ensure they are sound, defensible, and well‑documented.
Partner with QA and Governance teams to identify systemic issues, trends, or control gaps emerging from complex investigations.
Provide investigative support and coaching to product‑aligned SAM, Fraud, and Sanctions teams.
Serve as a subject‑matter expert on advanced typologies, investigative techniques, and analyst judgment.
Support responses to regulatory inquiries, exams, and enforcement‑related follow‑ups as needed.

Requirements

What you’ll need

Bachelor’s degree required (Finance, Criminal Justice, Accounting, Business, or related field)
CAMS or equivalent AML certification strongly preferred
Advanced certifications (e.g., CFE) a plus
7+ years of experience in BSA/AML investigations and SAR decisioning
2+ years of direct people management experience, including coaching, performance management, and talent development
Proven experience handling complex, high‑risk financial crime typologies
Demonstrated success defending investigative decisions in audit, exam, or regulatory settings
Experience working across AML, fraud, and sanctions domains preferred
Prior experience providing oversight, escalation support, or informal leadership strongly preferred
Excellent communication and writing skills, including the ability to develop and deliver presentations to Board and C-suite audiences.
Sound judgment and decision-making skills, particularly in ambiguous or time-sensitive situations.
Collaborative approach with proven ability to build partnerships across functions and influence outcomes without direct authority.

Benefits

Comp & perks

health insurance
401(k) retirement benefits
life insurance
disability benefits
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

BSA/AML investigationsSAR decisioninginvestigative techniquesperformance managementcoachingtalent developmentfinancial crime typologiesregulatory inquiriesauditenforcement-related follow-ups

Soft Skills

communication skillswriting skillsdecision-making skillscollaborative approachinfluence outcomessound judgmentperformance reviewscoachingteam capability buildingaddressing performance issues

Certifications

Bachelor's degreeCAMSCFE