Path Robotics

Customer Success Manager

• Serve as the primary point person for multiple customers across North America
• Own the customer post-signature through to on-going customer support, including cross-functional coordination with internal deployments team
• Be the voice of the customer internally between product, engineering, and sales to drive alignment
• Coordinate ongoing customer touchpoints to ensure internal production planning aligns to robotic systems capabilities
• Own customer utilization of Path Robotics' robotic systems for assigned accounts
• Enable seamless implementation of Path’s products while laying the foundation for future account growth
• Report to the Head of Mission Control and collaborate with a dedicated, supportive team
• Travel to customer sites and company office as needed (up to 30%)