Passport

Revenue Operations Systems Administrator

Passport

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • United States

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Tech Stack

Cloud

About the role

  • Administer and optimize Salesforce, Gong, and other GTM tools to ensure high system performance, data integrity, and business alignment.
  • Design and implement scalable automations, flows, and customizations to meet evolving business needs.
  • Identify key business metrics, design dashboards and ensure team alignment.
  • Design and deliver reports and dashboards that provide actionable insights into GTM performance and pipeline health.
  • Collaborate with revenue stakeholders to understand pain points, scope solutions, and proactively drive business impact.
  • Own and evolve our RevOps tool ecosystem, serving as the systems steward for integrations and other applications.
  • Maintain technical documentation and drive adoption of best practices across users and teams.
  • Manage user roles, profiles, and security settings in compliance with internal policies.
  • Drive continuous improvement by identifying inefficiencies, proposing enhancements, and executing roadmap projects.
  • Lead system audits and data hygiene efforts to ensure our CRM supports accurate reporting and compliance.

Requirements

  • 4+ years of experience in Revenue Operations, Salesforce Administration, or other related technical operations role
  • Proficiency in Salesforce Sales Cloud
  • Familiarity with GTM platforms and Integrations (e.g., HubSpot, Gong, Ironclad, Looker, Pursuit, NetSuite)
  • Strong understanding of data governance, compliance and Salesforce best practices
  • Experience building reports and dashboards using Salesforce and analytics tools
  • Excellent troubleshooting and problem-solving skills with high attention to detail
  • Effective communicator with a collaborative approach across GTM stakeholders
  • Salesforce Administrator certification
  • An aptitude for problem solving
  • Ability to communicate effectively
Benefits
  • Competitive salary
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce AdministrationSalesforce Sales Clouddata governancereport buildingdashboard designautomation designdata integritydata hygienetroubleshootingproblem-solving
Soft Skills
attention to detaileffective communicationcollaborationstakeholder engagementcontinuous improvementproactive problem solving
Certifications
Salesforce Administrator certification