Passport

Product Manager – Portal

Passport

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Collaborate with the CTO and product management counterparts to develop a product roadmap that is an intersection of client and market needs, Passport growth and revenue objectives, and product health.
  • Demonstrate SME level understanding to clearly articulate how to position your product(s) to prospective clients and the market, including their defined value proposition with differentiating factors and defining features.
  • Direct ownership of product readiness plans to ensure go-to-market activities are fully planned and executed prior to general availability releases.
  • Establishing a shared understanding of outcomes and objectives sought by your business unit and CTO, and sharing that with the Product Owners, Software Engineers, and other team members you actively engage with.
  • Understand and communicate the competitive landscape, including competitor capability/feature comparisons and SWOT analysis.
  • Partner across stakeholders to identify user personas, create journey maps, and inform architectural decisions.
  • Identify and investigate business and innovation opportunities, their return on investments, dependencies and risks.
  • Represent Product throughout the RFP cycle to answer product specific questions, participate in short list presentations, and conduct win/loss analysis to understand competitive assessment of your product(s) by potential clients.

Requirements

  • 5+ years experience in B2B, B2B2C, and/or B2G product management, or a combination of education and relevant experience
  • Experience and knowledge of assigned product vertical/capability is a plus
  • Track record of shipping software products that deliver business results
  • Experience in new product development & discovery
  • Demonstrated ability to develop deep customer empathy and articulate customer problems
  • Excellent written and verbal communication skills, with the ability to explain complex information in a simple and accurate manner.
  • Demonstrated success leading cross-functional teams and working collaboratively with stakeholders, including the ability to influence without direct management authority.
  • Experience creating and using objectives and metrics, eg OKRs, to execute product strategy
  • Analytical proficiency and data-driven problem solver and communicator
  • Experience with Agile methodology and tools, eg JIRA
  • Ability to thrive in a fast-paced, entrepreneurial environment
  • Bachelor’s degree required
  • Pragmatic Institute Certification(s) a plus
  • Willingness to travel up to 20%.
Benefits
  • Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementnew product developmentcustomer empathydata-driven problem solvingobjectives and metricsSWOT analysisgo-to-market strategyB2BB2B2CB2G
Soft skills
written communicationverbal communicationcollaborationinfluence without authorityanalytical proficiencyleadershipcustomer problem articulationcross-functional teamworkstakeholder engagementadaptability
Certifications
Bachelor's degreePragmatic Institute Certification