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About the role
Key responsibilities & impact- Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems.
- Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes.
- Provides onsite training and documentation to support training and implementation of new solutions.
- Ensures that new and updated processes are evaluated from a business perspective and that common business logic is considered in process design.
- Creates solutions in a clean, well-structured, and easily maintainable format and delivers workflow-based solutions on time and of high quality.
- Demonstrates the ability to communicate effectively in both technical and business environments, operating effectively both as a team member and individually at client sites.
- Flexibility, adaptability, and the ability to learn quickly in various technical environments while delivering quality work by tight deadlines are key attributes of this role.
Requirements
What you’ll need- A relevant tertiary degree (e.g., BEng - Industrial, BCom / BSc - Computer Science, etc.)
- A minimum of 2 - 3 years’ relevant experience.
- IT implementation and Finance industry experience will be advantageous.
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow processesautomated workflow processesprocess evaluationcustomer journey mappingsolution designdocumentationtrainingbusiness logicprocess implementationquality assurance
Soft Skills
communicationteamworkadaptabilityflexibilitylearning agilitytime managementproblem-solvingstakeholder engagementcustomer focusindependence
Certifications
BEng - IndustrialBComBSc - Computer Science