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Accounting Administrative Assistant
PartsBase Inc.Accounting Administrative Assistant dealing with accounts receivable and invoice management for PartsBase Inc., the world's largest online aviation marketplace.
About the role
Key responsibilities & impact- Process and reconcile AR payments daily, including check deposits, wire transfers, ACH transactions, and electronic payments through Stripe and our CRM system
- Apply customer payments accurately to open invoices, resolving discrepancies and unapplied cash promptly
- Perform daily cash reconciliation and prepare bank deposit documentation
- Maintain organized records of all payment transactions with proper supporting documentation
- Identify and research payment discrepancies, short payments, and billing disputes
- Generate and distribute customer invoices accurately and on schedule, ensuring compliance with contract terms
- Set up and manage invoice approvals for DURA and Net 30 customers according to credit policies
- Review and verify purchase orders against invoices to ensure accuracy before processing
- Process credit memos, billing adjustments, and invoice corrections as needed
- Support month-end billing cycles and assist with revenue recognition activities
- Serve as primary point of contact for billing inquiries via phone, email, and shared accounting inboxes
- Respond promptly and professionally to questions regarding invoices, payment confirmations, account balances, and Stripe payment links
- Research and resolve billing discrepancies, posting errors, and customer concerns with a solution-oriented approach
- Process refund requests following established approval procedures
- Send professional payment reminders, collection letters, and account statements
- Negotiate payment arrangements and work with customers to resolve outstanding balances
- Post lockbox activity daily in CRM and Stripe; communicate remittance address updates to customers
- Maintain accurate filing systems for accounts receivable documentation (digital and physical)
- Assist with month-end close tasks including AR aging analysis, reconciliations, and journal entries
- Support audits by providing requested documentation and account detail
- Identify opportunities for process improvements and contribute to efficiency initiatives
- Assist in Digital Office initiative to move all physical paper and processes into digital storage
- Back up other accounting team members during peak periods or absences
Requirements
What you’ll need- 3-5 years of hands-on experience in an accounting support role with significant exposure to accounts receivable, invoicing, and payment processing
- Proven track record of accurately processing high volumes of financial transactions with minimal errors
- Strong understanding of AR aging, collections processes, and credit management principles
- Experience with payment processing systems (ACH, wire transfers, credit card processing platforms)
- Demonstrated ability to reconcile accounts, identify discrepancies, and resolve issues independently
- Solid grasp of basic accounting principles including debits/credits, revenue recognition, and the AR cycle
- Intermediate to advanced Microsoft Excel skills (VLOOKUP, pivot tables, formulas, data analysis)
- Experience with CRM platforms (Salesforce, or similar) and accounting software (QuickBooks, Sage, or comparable systems)
- Familiarity with payment processing platforms like Stripe, PayPal, or merchant services portals
- Certifications in bookkeeping, accounts receivable, or credit management are a plus
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivableinvoicingpayment processingAR agingcollections processescredit managementreconciliationaccounting principlesMicrosoft Exceldata analysis
Soft Skills
problem-solvingattention to detailcommunicationcustomer serviceorganizational skillsnegotiationindependencesolution-oriented approach
Certifications
bookkeepingaccounts receivablecredit management