Inside Sales Specialist

Parts Town

Sales Specialist managing customer relationships and finding solutions for Parts Town. Building partnerships and driving revenue through proactive sales activities in the HVAC and food service industry.

Posted 5/21/2026full-timeFort Wayne • New York • 🇺🇸 United StatesJunior💰 $55,094 - $74,352 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Responsible for finding, developing, and maintaining relationships with Customers.
Proactively manage your day by placing a high volume of outbound calls; each call is an opportunity to form personal emotional connections with customers.
Learn customer challenges and utilize the Parts Town value proposition to find solutions.
Identify new opportunities, develop sales solutions, close sales opportunities, negotiate pricing, and provide outstanding customer service and follow-up.
Identify, cultivate, and build new customer partnerships understanding their problems/needs.
Build in-depth knowledge of food service and HVAC industry trends and customer needs.
Drive revenue by prospecting and building a pipeline while fostering personal relationships with existing customers nationwide.
Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
Partner with Customer Experience team members to develop and grow customer relationships.
Educate customers on Parts Town resources and capabilities.

Requirements

What you’ll need

1-3 years of experience in an inside sales business development, customer development or account management role.
Experience using Excel & Microsoft Office
Passionate about building something new and solving problems.
Enjoy meeting new people and have the drive to build long-standing partnerships
Proactive and organized – taking initiative and following through are a must.
Resilient – see rejection as an exciting challenge.
Fantastic communication skills & proficiency in English (verbal and written).

Benefits

Comp & perks

Quarterly profit-sharing bonus
Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inside salesbusiness developmentcustomer developmentaccount managementnegotiationCRMSalesforce.comExcelMicrosoft Office

Soft Skills

relationship buildingproblem solvingproactiveorganizedinitiativeresiliencecommunicationcustomer servicefollow-up