Collections Account Representative

Partners Rental Purchase

full-time

Posted on:

Location Type: Hybrid

Location: Houston • Texas • United States

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Salary

💰 $16 - $18 per hour

About the role

  • Handle inbound/outbound calls with empathy and confidence
  • Analyze financial situations and offer tailored solutions
  • Negotiate payment plans, settlements, and full repayments
  • Stay sharp with quality and FDCPA compliance
  • Keep accurate records and collaborate with team leads
  • Engage with your team on camera during shifts

Requirements

  • High school diploma or GED
  • Strong communication skills — assertive, clear, and professional
  • Critical thinking + active listening = your superpowers
  • Comfort with basic math (yes, you’ll be working with percentages!)
  • Collections, sales, or call center experience? That’s a plus!
  • Basic computer skills & reliable high-speed internet
Benefits
  • 100% Remote in Jacksonville – We supply the gear, you bring the energy
  • Career development + promotion potential
  • Full benefits (Medical, Dental, Vision, 401k)
  • Paid Sick Time, Vacation Time, and 8 paid holidays
  • Performance-based monthly bonus opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysisnegotiationpayment planssettlementsrecord keepingbasic mathcollections experiencesales experiencecall center experience
Soft Skills
empathyconfidencecommunicationcritical thinkingactive listeningassertivenessclarityprofessionalism
Certifications
high school diplomaGED