Technical Consultant

PartnerOne

Technical Consultant acting as primary technical support for Output Management software suite in IBM z/OS environments. Collaborating with clients and internal teams for seamless issue resolution.

Posted 5/4/2026full-timeRemote • 🇲🇦 MoroccoJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

KubernetesLinux

About the role

Key responsibilities & impact

Client Relationship Management: Act as the primary point of contact for technical support inquiries regarding our Output Management software suite.
Tiered Support: Provide comprehensive Level 1, 2, and 3 technical support for software solutions running on IBM z/OS (MVS) environments at client sites.
Troubleshooting & Resolution: Diagnose and resolve complex technical and application-level incidents reported by clients.
Patch Development: Investigate and correct incidents within relevant modules (COBOL, JCL, TSO/ISPF, etc.) to develop and deliver effective patches.
Cross-Functional Collaboration: Partner with internal R&D/development teams and product experts, as well as external client operations teams to ensure seamless resolution.
Quality Assurance: Define, develop, and execute non-regression test suites to ensure stability.
Delivery & Implementation: Deploy patches and provide hands-on assistance to clients during their implementation.
Technical Documentation: Author and maintain high-quality technical documentation, operational procedures, and knowledge-base articles.
Continuous Improvement: Proactively contribute to the refinement and optimization of support processes and workflows.
Modern Platform Support: Provide L1/L2 support for modern software solutions (Windows clients, Windows Servers, or Linux/Kubernetes-based environments).
Services Collaboration: Assist the Services team with document design projects using our next-generation software offerings.

Requirements

What you’ll need

Mainframe Mastery: Strong proficiency in the IBM z/OS (MVS) ecosystem.
Development Languages: Expert-level knowledge of JCL and COBOL.
File Management: Solid understanding of VSAM file management systems.
Domain Expertise (Preferred): Operational or technical knowledge of Output Management (e.g., print shop workflows, inserting/mailing processes, AFP print formats).
Tooling: Experience with ticketing systems and collaborative platforms (e.g., Zoho Desk, MS SharePoint).
Office Suite: Advanced proficiency in MS Word is a plus.
Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience.
Experience: 2 to 5 years of professional experience in a similar support or engineering role.
Languages: French (fluent) and English (professional)
Soft Skills: Strong client-facing communication skills, with the ability to translate complex technical issues into clear business language.
High level of rigor, autonomy, strong service orientation, and analytical thinking.
Learning Agility: Proven capacity to commit to the long-term learning and mastery of complex, legacy, and modern software architectures.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account PartnerOne Website LinkedIn All Job Openings 201 - 500 employees 🏢 Enterprise ☁️ SaaS 💳 Fintech Enterprise
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Fintech PartnerOne is one of the fastest growing software groups in the world, providing solutions that enhance the operational efficiency of the largest enterprises globally. The company specializes in acquiring software firms and investing in their development to create more robust, effective, and agile software solutions. PartnerOne is trusted by 80% of the world's largest companies, including the top US and European banks, defense contractors, and media conglomerates, focusing on delivering unparalleled customer support and innovative technologies. Technical Consultant Job not on LinkedIn 🔥 0 minutes ago 🇲🇦 Morocco – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant 🗣️🇫🇷 French Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Client Relationship Management: Act as the primary point of contact for technical support inquiries regarding our Output Management software suite.
Tiered Support: Provide comprehensive Level 1, 2, and 3 technical support for software solutions running on IBM z/OS (MVS) environments at client sites.
Troubleshooting & Resolution: Diagnose and resolve complex technical and application-level incidents reported by clients.
Patch Development: Investigate and correct incidents within relevant modules (COBOL, JCL, TSO/ISPF, etc.) to develop and deliver effective patches.
Cross-Functional Collaboration: Partner with internal R&D/development teams and product experts, as well as external client operations teams to ensure seamless resolution.
Quality Assurance: Define, develop, and execute non-regression test suites to ensure stability.
Delivery & Implementation: Deploy patches and provide hands-on assistance to clients during their implementation.
Technical Documentation: Author and maintain high-quality technical documentation, operational procedures, and knowledge-base articles.
Continuous Improvement: Proactively contribute to the refinement and optimization of support processes and workflows.
Modern Platform Support: Provide L1/L2 support for modern software solutions (Windows clients, Windows Servers, or Linux/Kubernetes-based environments).
Services Collaboration: Assist the Services team with document design projects using our next-generation software offerings. 🎯 Requirements
Mainframe Mastery: Strong proficiency in the IBM z/OS (MVS) ecosystem.
Development Languages: Expert-level knowledge of JCL and COBOL.
File Management: Solid understanding of VSAM file management systems.
Domain Expertise (Preferred): Operational or technical knowledge of Output Management (e.g., print shop workflows, inserting/mailing processes, AFP print formats).
Tooling: Experience with ticketing systems and collaborative platforms (e.g., Zoho Desk, MS SharePoint).
Office Suite: Advanced proficiency in MS Word is a plus.
Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience.
Experience: 2 to 5 years of professional experience in a similar support or engineering role.
Languages: French (fluent) and English (professional)
Soft Skills: Strong client-facing communication skills, with the ability to translate complex technical issues into clear business language.
High level of rigor, autonomy, strong service orientation, and analytical thinking.
Learning Agility: Proven capacity to commit to the long-term learning and mastery of complex, legacy, and modern software architectures. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Consultant Workday 🕒 April 16 Inetum 10,000+ employees 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Workday Consultant handling HRIS integration projects at Inetum, ensuring quality and coordination across teams for effective deployment. 🇲🇦 Morocco – Remote 💰 Post-IPO Equity on 2007-03 ⏰ Full Time 🟢 Junior 💼 Consultant 🚫👨‍🎓 No degree required 🗣️🇫🇷 French Required Consultant, Power Platform 🕒 February 12 SQLI 1001 - 5000 🛍️ eCommerce ☁️ SaaS Website LinkedIn All Job Openings Consultant Power Platform contributing to digital transformation through developing Low-Code applications on the Power Platform. Involving documentation, development, and support roles within operational teams. 🇲🇦 Morocco – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🗣️🇫🇷 French Required Technical Consultant – Microsoft Dynamics 365 Business Central 🕒 December 14, 2025 Inetum 10,000+ employees 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Consultant Technique Microsoft Dynamics 365 Business Central supporting client ERP implementation and optimization. Responsibilities include technical design, development, integrations, and project team collaboration. 🇲🇦 Morocco – Remote 💰 Post-IPO Equity on 2007-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🗣️🇫🇷 French Required Technical Consultant – Microsoft Dynamics 365 Business Central 🕒 December 13, 2025 Inetum 10,000+ employees 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Consultant Technique specializing in Microsoft Dynamics 365 Business Central implementation for various clients. Focused on developing solutions and providing technical support. 🇲🇦 Morocco – Remote 💰 Post-IPO Equity on 2007-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🗣️🇫🇷 French Required Power Platform Consultant 🕒 December 11, 2025 Müller's Solutions 11 - 50 Website LinkedIn All Job Openings Power Platform Consultant enhancing client capabilities with Microsoft Power Platform's tools. Collaborating with stakeholders to design, implement, and optimize business solutions. 🇲🇦 Morocco – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

IBM z/OSJCLCOBOLVSAMWindowsLinuxKubernetestechnical supporttroubleshootingpatch development

Soft Skills

client-facing communicationanalytical thinkingservice orientationlearning agilityautonomycross-functional collaborationquality assurancecontinuous improvementproblem-solvingtechnical documentation