Ensure customer compliance with contractual obligations to Cincom Systems by conducting software licensing audits.
Conduct comprehensive audits of customer systems, evaluate licensing models, and identify discrepancies in software usage and claims.
Investigate customer usage using publicly available data (financial reports, press reports, LinkedIn, workforce data, conference talks) to determine audit candidates and support sales negotiations.
Analyze technical infrastructure and application architectures (VMWare, AWS, Citrix, client-server) to assess licensing compliance.
Collaborate with Sales, Legal, Finance, Engineering and IT to ensure consistency and accuracy in customer licensing.
Provide clear, actionable reports outlining audit findings, recommendations, and corrective licensing actions; explain findings to senior management and customers as needed.
Keep up to date with technical developments, industry trends, and licensing models; assist in developing audit processes and documentation.
Requirements
Technical Proficiency: Strong technical expertise in either programming (codebase analysis, system configurations) or systems infrastructure technologies (VMWare, AWS, device management systems); some knowledge of the other area required; DevOps experience is beneficial.
Experience in Software Licensing Audits: Previous experience in software license auditing or compliance within a technical environment.
Understanding of Licensing Models: Knowledge of various software licensing models (e.g., perpetual, subscription-based, concurrent usage) and their application.
Problem-Solving and Research Skills: Ability to investigate complex technical issues and synthesize findings into actionable conclusions.
Attention to Detail: Meticulous approach to reviewing systems and data to ensure accuracy and compliance with licensing agreements.
Excellent Communication: Ability to obtain required access/information from auditees and present findings to technical and non-technical stakeholders.
Degree in Computer Science, Information Technology or related field