Customer Success Manager – North

Partly

Customer Success Manager supporting UK automotive repairers' activation process. Driving engagement and building repeatable onboarding systems to enhance customer retention.

Posted 7/14/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success and account management, with a focus on building processes and systems to drive adoption and retention. Strong communication skills and an ownership mindset are essential for effectively representing the repairer's voice internally.

Highest-signal resume keywords

Customer Success ExperienceAccount ManagementProcess BuildingData AnalysisStrong Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

OrganisedScrappyOwnership Mindset

Industry Keywords

AutomotiveMarketplaceB2B SaaS

About the role

Key responsibilities & impact

Activate newly signed repairers.
Build the activation and retention playbook.
Bring data and systems rigour.
Drive adoption and retention.
Be the repairer's main contact post-signature.
Be the Voice of the Repairer internally.

Requirements

What you’ll need

Early customer success or account management experience.
A process and systems builder.
Comfortable with data and tools.
Hands-on, organised and scrappy.
Strong communicator across audiences.
Ownership mindset and high potential.
(Bonus) Automotive, marketplace or B2B SaaS exposure.

Benefits

Comp & perks

Competitive base salary + equity
Commuting Allowance.
Annual global offsite in New Zealand
Parental leave:
Team lunches:
Flexible working hours:
Season openers & events:
Healthy body, healthy mind: