Partiful

Growth Marketing

• Launch Partiful on campus during a high-intensity activation week
• Identify and convert event hosts (students, student orgs, venues) to use Partiful
• Build relationships with key campus organizations, greek life, and venue managers
• Create and share engaging content on social media to drive awareness
• Track your progress and hit performance milestones to earn bonuses
• Provide feedback to help us improve the product and campus strategy
• Collaborate with other on-campus growth managers to make Partiful the go to event platform for everyone

Campus Growth Manager

Customer Support

• Own day-to-day user support across channels, with a high bar for speed, clarity, and kindness
• Resolve user questions and issues end-to-end - from simple how-tos to complex edge cases - and know when to escalate
• Develop deep product knowledge so you can diagnose problems quickly and guide users effectively
• Identify trends in support volume and user pain points, and proactively surface them to Product Engineering
• Write and improve macros, help center articles, and internal documentation to scale support quality and reduce repeat issues
• Act as a strong voice of the user, advocating for fixes and improvements based on what you see in the real world
• Handle bug reports with rigor: reproduce, document steps clearly, and work with the team to close the loop
• Contribute to building an AI-native support function - using automation, tools, and AI workflows to streamline and improve support operations
• Help maintain a positive, community-first tone that’s inline with our brand voice

Campus Growth Manager

Community Support Specialist