Associate Salesforce Administrator

Participate Learning

Associate Salesforce Administrator assisting in Salesforce administration and user support. Working collaboratively to enhance system functionality and user experience.

Posted 4/24/2026full-timeChapel Hill • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Supports the day-to-day administration, maintenance, and enhancement of Salesforce.com and related systems
Assists with user support, basic configuration, and data management
Provides front-line support by troubleshooting user issues and escalating more complex problems as needed
Supports user training and assists with onboarding and upskilling
Maintains documentation for processes, configuration, and procedures
Assists in maintaining and enhancing Salesforce configuration
Contributes to automation using Flow, validation rules, and other declarative tools
Creates and runs reports and dashboards for basic analytics
Supports data management activities, including imports, updates, and data cleansing
Monitors data integrity and identifies inconsistencies or errors
Provides administrative and operational support to the internal partners using Salesforce
Participates in IT department-wide initiatives and projects

Requirements

What you’ll need

Foundational experience with Salesforce administration
Experience creating reports and dashboards in Salesforce
Exposure to basic Salesforce configuration (objects, fields, page layouts)
Experience supporting end users in a technical environment
Familiarity with data management concepts (imports, exports, data quality)
Basic understanding of Salesforce security model (profiles, roles, permissions) preferred
Strong problem-solving skills and attention to detail
Ability to manage multiple tasks and respond to user needs promptly
Clear written and verbal communication skills
Willingness to learn new technologies and grow Salesforce skillset
Ability to follow established processes and maintain data integrity
Salesforce Administrator Certification (preferred or in progress)

Benefits

Comp & perks

Attractive medical, dental, and vision coverage
Company-paid short-term and long-term disability, and life insurance
Paid parental leave
Generous vacation and separate sick time
401(k) plan with company match up to 6% of salary
Expanded family support leave, including child school leave, family crisis leave, and hardship leave
Wellness program
Fertility benefits
Adoption assistance
Infant-at-work and dog-friendly workplace programs
Cell phone reimbursement
Fully stocked kitchen
Volunteer time off
Professional development funds
Tuition assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce administrationSalesforce configurationFlowvalidation rulesdata managementreport creationdashboard creationdata cleansingdata integrity monitoringSalesforce security model

Soft Skills

problem-solvingattention to detailtime managementclear communicationwillingness to learnuser supporttraining assistanceprocess adherencemultitaskingescalation management

Certifications

Salesforce Administrator Certification