Senior Account Manager
Partale
full-time
Posted on:
Location Type: Hybrid
Location: Rosebery • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Manage a diverse portfolio of high-profile clients and deliver tailored merchandise solutions.
- Develop and execute quarterly sales and account plans to grow key accounts and meet revenue targets.
- Manage a pod of existing clients, providing guidance on annual merchandise plans, quotes, and proposals.
- Build strong, lasting relationships with marketing executives and key decision-makers.
- Ensure client deadlines are met by partnering with internal Design, Production, and Warehouse teams.
- Maintain data integrity in Salesforce, tracking client contacts, negotiations, open projects, and pending deadlines.
- Target new leads through referrals, marketing-generated leads, and ad-hoc outreach to maintain a robust pipeline.
- Conduct research for client proposals, delivering merchandise concepts that are twice as nice.
- Provide exceptional client service, proactively resolving issues and supporting brand-aligned, ROI-driven merchandise campaigns.
Requirements
- A minimum of 10 years’ experience in fast-paced account management, must have experience within promotional products, merchandise, or brand activation.
- Proven commercial acumen and the ability to hit ambitious sales targets.
- Experience managing relationships with senior marketing executives and multiple stakeholders.
- Salesforce experience and strong skills in Office 365 applications (Word, Excel, Outlook, PowerPoint).
- Exceptional written and verbal communication, attention to detail, and organisation skills.
- Ability to thrive in a high-volume, deadline-driven environment with competing priorities.
- A passion for design, merchandise, and delivering exceptional client experiences.
Benefits
- Great Incentives scheme and benefits (9-day fortnight, Birthday leave, Employee of the month..)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsales planningclient proposalsmerchandise solutionsdata integritycommercial acumendeadline managementclient service
Soft skills
communicationattention to detailorganizational skillsrelationship buildingproblem solving