Implementation Engineer, Forward Deployed, Customer Success & Integrations

Parspec

Implementation Engineer responsible for integrating customer systems with Parspec's AI platform. Collaborating with clients to ensure successful implementation of enterprise solutions.

Posted 6/16/2026full-timeSan Mateo • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Hard Skills

APIRESTJSONwebhookserror handlingdata transferdata translationintegration flowsdebuggingcoding

Soft Skills

project managementcustomer-facing skillscommunication skills

Tools & Technologies

WorkatoiPaaSERP systemsCRM systemsEclipseSAPSalesforceAI toolsLLM tools

Certifications & Qualifications

degree in computer sciencedegree in engineering

Industry Keywords

B2B SaaSintegrationsolutions engineeringtechnical implementation

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own enterprise integrations end to end, from discovery and field mapping through build, UAT, and go-live
Manage a portfolio of concurrent integration projects against contractual go-live dates and agreed scope
Build, configure, and troubleshoot integration flows in Workato, and debug API issues hands-on with customer IT and our Product and Engineering teams
Design and implement the data transfer and translation logic that maps customer data cleanly between systems
Use AI tools to accelerate the work: generating and debugging code, drafting mappings, producing documentation, and troubleshooting faster
Build reusable templates, tooling, and playbooks, and partner with CSMs who own long-term adoption

Requirements

What you’ll need

5+ years in a forward-deployed, integration, solutions, or technical implementation engineering role in B2B SaaS
Technical background: a degree in computer science or engineering, or equivalent hands-on experience with code, APIs, and data
Hands-on experience building and debugging API-based integrations (REST/JSON, auth, webhooks, error handling)
AI-forward in how you work, using AI/LLM tools as a core part of your workflow to build, debug, document, and troubleshoot faster
Experience with an iPaaS / middleware platform (Workato strongly preferred) and integrating ERP and/or CRM systems (e.g., Eclipse, SAP, Salesforce)
Proven ability to manage multiple concurrent projects against firm deadlines, with strong customer-facing and communication skills.

Benefits

Comp & perks

Competitive salary and discretionary bonus, plus equity options
Unlimited PTO policy
Medical, dental, and vision coverage
Flexible hybrid work environment
Regular team offsites and a budget for professional development