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Commercial Operations Administrator
ParentPayCommercial Ops Administrator supporting sales and operational processes of Reading Cloud products. Collaborating with sales, training, and finance teams to drive growth and retention.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing customer orders and contract renewals while ensuring accurate record-keeping in CRM systems. Strong analytical and communication skills facilitate effective collaboration across teams and support seamless operational processes.
Highest-signal resume keywords
Proficiency In MS Office SuiteCommercial Administration ExperienceData Management SkillsExcellent Written And Verbal CommunicationStrong Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingContract Renewal ManagementCRM MaintenanceData AnalysisRecord Keeping
Soft Skills
Attention To DetailMultitasking AbilityInterpersonal SkillsCollaborationCustomer Communication
Tools & Technologies
DynamicsCSSHubspotAircall
Industry Keywords
Customer OrdersProduct ImplementationsPromotional ActivitiesInvoicingSupport Tickets
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Assist the Sales Team in managing and fulfilling customer orders, including verifying customer information, processing orders, and creating licences to facilitate successful product implementations.
- Send out renewal quotes and process contract renewals maintaining accurate records in Dynamics and CSS. Monitor new submissions, chase purchase orders, and manage cancellations, ensuring timely and precise updates across CRM systems.
- Respond to general enquiries received via the website and Hubspot; document and allocate Info@ email requests, and ensure all customer communications are addressed efficiently.
- Liaise with the Product Specialists Teams to coordinate training events, create support tickets, and manage the dispatch of necessary equipment such as barcode labels and scanners.
- Share customer functionality requests with relevant teams, and support Infrastructure, Cloud Application Ops, Support, and Product Teams by ensuring necessary products and procedures are in place.
- Work closely with the Admin and Reading Cloud Queries Teams to facilitate invoicing, cancellations, and CRM upkeep. Provide coverage during team absences and maintain the cancellation spreadsheet.
- Support third-party renewals (e.g., Groupcall, Biostore, Wonde), prepare reports, raise purchase orders, and ensure order spreadsheets match CRM records for accurate commission allocation.
- Collaborate with the Marketing Team to coordinate promotional activities, including arranging book vouchers and supporting other marketing initiatives.
- Provide telephone support for Sales and Finance via Aircall and handle various ad hoc projects as required.
- Collaborate closely with the Head of Customer Engagement to design, implement, and optimize processes that enable seamless teamwork.
Requirements
What you’ll need- Proficiency in MS Office Suite
- Demonstrable experience in commercial administration
- Experience working with multiple data sources
- Demonstrable experience of managing multiple tasks
- Excellent written and verbal communication skills in English
- Strong analytical skills and attention to detail
- Ability to multitask and work accurately at pace and under pressure
- Collaborative and people-focused, with strong interpersonal skills.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ParentPay Website LinkedIn All Job Openings 201 - 500 employees Founded 2002 💳 Fintech 📚 Education 🤝 B2B 💰 Private Equity Round on 2020-12 Fintech
- Education
- B2B ParentPay is a digital payment platform tailored for schools that streamlines payment processes for parents and guardians. It offers various services including cashless payments for meals, school trips, and clubs, as well as tools for school administration such as meal management and parental engagement. Founded to enhance communication and financial reporting within the education sector, ParentPay now supports over 11k schools and 4 million parents in the UK. Commercial Operations Administrator Job not on LinkedIn 🔥 16 minutes ago 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🇬🇧 UK Skilled Worker Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Assist the Sales Team in managing and fulfilling customer orders, including verifying customer information, processing orders, and creating licences to facilitate successful product implementations.
- Send out renewal quotes and process contract renewals maintaining accurate records in Dynamics and CSS. Monitor new submissions, chase purchase orders, and manage cancellations, ensuring timely and precise updates across CRM systems.
- Respond to general enquiries received via the website and Hubspot; document and allocate Info@ email requests, and ensure all customer communications are addressed efficiently.
- Liaise with the Product Specialists Teams to coordinate training events, create support tickets, and manage the dispatch of necessary equipment such as barcode labels and scanners.
- Share customer functionality requests with relevant teams, and support Infrastructure, Cloud Application Ops, Support, and Product Teams by ensuring necessary products and procedures are in place.
- Work closely with the Admin and Reading Cloud Queries Teams to facilitate invoicing, cancellations, and CRM upkeep. Provide coverage during team absences and maintain the cancellation spreadsheet.
- Support third-party renewals (e.g., Groupcall, Biostore, Wonde), prepare reports, raise purchase orders, and ensure order spreadsheets match CRM records for accurate commission allocation.
- Collaborate with the Marketing Team to coordinate promotional activities, including arranging book vouchers and supporting other marketing initiatives.
- Provide telephone support for Sales and Finance via Aircall and handle various ad hoc projects as required.
- Collaborate closely with the Head of Customer Engagement to design, implement, and optimize processes that enable seamless teamwork. 🎯 Requirements
- Proficiency in MS Office Suite
- Demonstrable experience in commercial administration
- Experience working with multiple data sources
- Demonstrable experience of managing multiple tasks
- Excellent written and verbal communication skills in English
- Strong analytical skills and attention to detail
- Ability to multitask and work accurately at pace and under pressure
- Collaborative and people-focused, with strong interpersonal skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Operations Manager 🕒 2 days ago Enginuity 51 - 200 📚 Education 🤲 Charity 🤝 B2B Website LinkedIn All Job Openings Senior Operations Manager leading operations to turn strategic priorities into impact for Enginuity charity. Overseeing diverse projects and teams while ensuring effective governance and delivery. 🇬🇧 United Kingdom – Remote 💵 £65k - £72k / year ⏰ Full Time 🟠 Senior ⚙️ Operations Homecharge Operations Coordinator – 6m FTC 🕒 3 days ago Pod Point 501 - 1000 ⚡ Energy 🚗 Transport ☁️ SaaS Website LinkedIn All Job Openings Home Charge Coordinator assisting with planning and scheduling EV charger installations. Ensuring customer satisfaction and collaboration with installers in the growing EV industry. 🇬🇧 United Kingdom – Remote 💵 £26k - £29k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🇬🇧 UK Skilled Worker Visa Sponsor Operations Manager – Pro Services 🕒 4 days ago Smartwage Società Benefit 1 - 10 👥 HR Tech ⚡ Productivity Website LinkedIn All Job Openings Operations Manager overseeing community moderation and incident response for Levellr's Professional Services team. Leading moderator recruitment and retention initiatives, contributing to events planning. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations Casino Operations Manager 🕒 5 days ago Betr 11 - 50 🎮 Gaming 📱 Media 🎲 Gambling Website LinkedIn All Job Openings Casino Operations Manager sourcing and managing relationships with game vendors for a leading gaming super app. Ensuring best-in-class offering and launching high-performing games to drive player engagement. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Audit Operations Analyst 🕒 6 days ago Pro Global 501 - 1000 💳 Fintech 📋 Compliance Website LinkedIn All Job Openings Audit Operations Analyst responsible for assisting in audit preparation and quality assessment of data. Engage with stakeholders for effective communication and manage timelines. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs