Sales Development Representative – SDR

Parcelhero

Sales Development Representative driving growth for ParcelHero through cold calling and lead generation. Engaging prospects and qualifying leads to support the sales team.

Posted 6/1/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSenior💰 ZAR 216,000 - ZAR 550,000 per yearWebsite

About the role

Key responsibilities & impact

Initiate outbound calls to potential customers, introducing them to our products/services and gauging their interest.
Identify and generate new leads through a variety of methods, including outbound emails, social media outreach, and cold calls.
Assess prospects' needs, decision-making authority, and buying potential, ensuring only high-quality leads are passed on to the sales team.
Develop and maintain relationships with potential clients by regularly following up on previous conversations to keep prospects engaged.
Maintain detailed records of interactions and activities in the CRM system, ensuring up-to-date and accurate information.
Work closely with the Sales and Marketing teams to align on target market strategies, messaging, and lead qualification processes.
Conduct market research to identify potential new markets, verticals, or opportunities for sales outreach.
Meet or exceed daily, weekly, and monthly targets for calls, qualified leads, and appointments booked for the sales team.

Requirements

What you’ll need

Minimum 3 years of experience in a similar sales development, lead generation, or telemarketing role.
Strong verbal and written communication skills, with the ability to engage prospects in meaningful conversations and handle objections.
Familiarity with cold calling techniques, consultative selling, and the ability to qualify leads effectively.
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and lead generation tools. Knowledge of LinkedIn Sales Navigator and other prospecting platforms is a plus.
A results-driven mindset with the ability to work independently and as part of a team, maintaining a proactive approach.
Strong time management and organisational skills to handle high call volumes and follow-up tasks effectively.
Ability to think critically and identify solutions that will move leads forward in the sales pipeline.

Benefits

Comp & perks

15 days holiday per year + your birthday off.
You need a min 40 MB broadband line, and your own PC/Laptop and headset.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead generationtelemarketingcold callingconsultative sellingqualifying leadsmarket researchsales outreach

Soft Skills

verbal communicationwritten communicationengagementobjection handlingresults-driven mindsetindependenceteamworktime managementorganizational skillscritical thinking