Sales Development Rep

• You will be the day-to-day leader for a team of 15 remote SDRs, focused on their development, performance, and quality. Your responsibilities include:
• Hiring, Training & Onboarding: Assist with the recruitment and onboarding of new SDRs and ensure they are ramped effectively. Deliver role-specific training on talk tracks, objection handling, and sales tools, and help create and maintain our team's playbooks.
• Coaching & Development: Provide consistent coaching and feedback on script delivery and sales techniques. You will offer development plans to underperforming SDRs and share best practices across the team.
• Quality Assurance: Spot-check SDR calls for performance, compliance, and messaging accuracy. You will also help build and maintain a call-recording library for best-practice training and ensure the team adheres to company policies and quality standards.
• Team Management & Morale: Act as the day-to-day escalation point for SDRs. You will monitor team alignment, morale, and productivity, and flag recurring issues and opportunities to the Head of Sales.

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