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Commercial Backoffice Analyst – Mid Level
Paraná Banco S/AAnalista de Backoffice Comercial providing support to Commercial Managers through various operational channels. Engaging with multiple departments to ensure smooth operations in a financial services institution.
About the role
Key responsibilities & impact- Support for Commercial Managers (GRs) and Channels
- Assist Commercial Managers on WhatsApp (WPP) channels and other areas of activity.
- Schedule, organize and reinforce calendars with CORBANs and CEs, ensuring alignment and fulfillment of commitments.
- Support the ideation of commercial proposals together with the Commercial Managers.
- Act as an operational bridge between CORBANs, CEs and the Bank’s other areas (Products, Operations, Credit, BI, Legal, IT, etc.).
- Send and control documents and information not available in BI.
- Serve as the focal point for system access topics (new accesses, unlocks, revocations), ensuring smoothness and agility in the process.
- Organize, distribute and monitor the performance of client bases for monetization, considering all channels.
- Support commercial actions based on the bases, monitoring execution and results.
- Organize initiatives and bases related to margin increase in agreements, ensuring appropriate distribution.
- Be responsible for onboarding new partners (CORBANs and CEs), managing the operational flow, documentation, internal interfaces and follow-up until activation.
- Ensure accurate records and smooth administrative processes related to partners.
Requirements
What you’ll need- Support for Commercial Managers (GRs) and Channels
- Assist Commercial Managers on WhatsApp (WPP) channels and other areas of activity.
- Schedule, organize and reinforce calendars with CORBANs and CEs, ensuring alignment and fulfillment of commitments.
- Support the ideation of commercial proposals together with the Commercial Managers.
- Act as an operational bridge between CORBANs, CEs and the Bank’s other areas (Products, Operations, Credit, BI, Legal, IT, etc.).
- Send and control documents and information not available in BI.
- Serve as the focal point for system access topics (new accesses, unlocks, revocations), ensuring smoothness and agility in the process.
- Organize, distribute and monitor the performance of client bases for monetization, considering all channels.
- Support commercial actions based on the bases, monitoring execution and results.
- Organize initiatives and bases related to margin increase in agreements, ensuring appropriate distribution.
- Be responsible for onboarding new partners (CORBANs and CEs), managing the operational flow, documentation, internal interfaces and follow-up until activation.
- Ensure accurate records and smooth administrative processes related to partners.
Benefits
Comp & perks- Meal allowance and food voucher (no deductions!)
- Transportation voucher (if required)
- Health and dental plan
- Partnerships with restaurants, universities, travel networks and language schools
- Psychological counseling
- Vaccination campaigns
- Life insurance
- Social services
- Corporate academy Learning.Rocks
- Day off during your birthday month
- Gympass
- Profit sharing (PLR)
- Childcare or nanny assistance
- 6 months maternity leave and 30 days paternity leave
- No dress code: dress as you prefer!
- At our on-site headquarters you will find: a lounge area and a nursing room.
- Employee referral program
ATS Keywords
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Soft Skills
organizational skillscommunication skillscollaborationadministrative skillsproblem-solvingattention to detailtime managementclient managementoperational managementproposal development