Director, Client Servicing

Paramount

Director of Client Servicing managing global content distribution for Paramount Pictures. Overseeing client communications and ensuring timely delivery of series and feature content.

Posted 6/5/2026full-timeLos Angeles • California • 🇺🇸 United StatesLead💰 $110,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Serves as the primary point of contact for global licensing and transactional clients in the region
Owns day-to-day client communications, drives resolution of delivery issues and disputes, manages escalations, and provides regular status updates
Oversees the regional servicing process, including researching content availability, issuing purchase orders, preparing material orders, resolving delivery rejections, and coordinating with various departments to ensure timely and accurate delivery of assets
Partners directly with sales, marketing, and servicing partners across the organization to align on priorities and ensure timely delivery of deal obligations
Leads regional oversight for global licensing and transactional clients, including preparation of regional reporting, status meetings, and metrics reporting

Requirements

What you’ll need

Bachelor's Degree
10+ years of relevant work experience in television, film, or media servicing, client services, or material operations, leading a team
Experience with order management or similar supply chain management systems
Experience with Salesforce or other similar customer relationship management systems
Proven ability to manage client relationships and tackle complex delivery issues and disputes with tactfulness, professionalism, and a sense of urgency
Strong Microsoft Office and software application skills
Solid time management, planning, and organizational skills
Ability to multitask in a dynamic environment and act with a sense of urgency
Great oral and written communication skills
Ability to work autonomously and proficiently
Extremely detail-oriented

Benefits

Comp & perks

medical
dental
vision
401(k) plan
life insurance coverage
disability benefits
tuition assistance program
PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement
bonus eligible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementsupply chain managementclient servicesmaterial operationsreportingmetrics reporting

Soft Skills

client relationship managementtactfulnessprofessionalismsense of urgencytime managementplanningorganizational skillsmultitaskingautonomydetail-oriented

Certifications

Bachelor's Degree