Manager, COE Transformation

Paramount

Transformation Manager for Paramount Global facilitating FinTech system adoption across business units. Develop and execute change management strategies to enhance operational excellence and efficiency.

Posted 4/14/2026full-timeNashville • Tennessee • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Play a critical role in facilitating the successful adoption of new FinTech systems, policies, and processes across the organization.
Develop and execute change management strategies and plans that support the rollout of new digital products, financial systems, automation tools, and process modernization initiatives.
Assess change impacts and readiness across business units; identify adoption risks and mitigation strategies.
Partner with GBO, Technology, Operations, Finance, and HR teams to embed change activities into overall project plans.
Create clear, targeted, and engaging communications that explain the “why,” “what,” and “how” behind upcoming changes.
Develop messaging tailored to various audiences (executives, managers, end users) and deliver it through multiple channels such as newsletters, executive briefings, FAQs, intranet pages, and town halls.
Collaborate with colleagues in Training to develop user guides, virtual workshops, job aids, videos, and e-learning modules.
Build deep relationships with business leaders, department champions, and project sponsors to ensure alignment on messaging and adoption strategy.
Define KPIs and success metrics that measure change readiness, adoption, proficiency, and overall transformation success.

Requirements

What you’ll need

7+ years of experience in change management, transformation, consulting, or organizational development—ideally within FinTech, financial services, or technology organizations.
Demonstrated experience managing change for large-scale system implementations (e.g., ERP, accounting platforms, payment systems, automation tools).
Strong communication, facilitation, and presentation skills.
Ability to influence and drive alignment across diverse stakeholder groups.
Experience creating training materials and delivering engaging training sessions.
Certification in change management (e.g., PROSCI, ACMP, CCMP).
Familiarity with Agile or product-centric delivery models.
Experience working with cross-functional teams across Technology, Finance, Operations, and Compliance.
Understanding of modern FinTech platforms, workflow automation, data tools, or core financial systems.

Benefits

Comp & perks

Attractive compensation and comprehensive benefits packages.
Generous paid time off.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementtransformationsystem implementationsERPaccounting platformspayment systemsautomation toolstraining materialsAgileworkflow automation

Soft Skills

communicationfacilitationpresentationinfluencealignmentcollaborationrelationship buildingengagementtailored messagingchange readiness

Certifications

PROSCIACMPCCMP