Operations Associate

Paragon

Operations Associate supporting core operational functions at Paragon, including onboarding, compliance, and vendor management. Collaborating across departments to streamline processes and implement automation solutions.

Posted 5/28/2026full-timeLos Angeles • California • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Run the details behind onboarding, offboarding, access, benefits questions, leave logistics, and employee changes
Keep payroll, benefits, and people data accurate
Turn repeated questions into docs, checklists, and lightweight self-serve resources
Keep the weekly compliance work moving: platform issues, security requests, evidence collection, access reviews, and follow-ups
Translate audit asks into practical next steps for Engineering, Ops, and other owners
Keep enough context documented that someone else can understand what happened without digging through five systems
Keep renewals, signing workflows, vendor accounts, and contract next steps organized
Route agreements through the right review, approval, and signature path
Catch the small problems early: stale seats, unclear owners, bad vendor answers, upcoming renewals, and spend that needs a decision
Keep scheduling, ATS hygiene, debriefs, and candidate communication moving
Help hiring managers run a tight process
Once ramped, help with first-round screens, outbounding, and candidate follow-through where it makes sense
Help keep expenses, reimbursements, invoices, cards, and spend review clean
Work the queues and leave a clear trail behind decisions
Make recurring finance work easy to inspect instead of dependent on memory
Own the basic LA office logistics: visitors, parking, mail, packages, supplies, and light facilities needs
Support All Hands, leadership meetings, monthly reporting, planning cycles, OKR follow-ups, and cross-functional action items
Make loose ends visible so important commitments do not disappear
Notice the repeatable work while you are doing it
Help turn the right candidates into agents, scripts, automations, or better workflows
Keep judgment manual where it matters, and automate the parts that are repetitive, brittle, or easy to miss

Requirements

What you’ll need

Have 1-3 years of operations / HR coordinator / EA / BizOps experience at a startup
Have hands-on PEO or EOR experience (Deel, Rippling, Justworks, or similar)
Have touched at least one compliance platform (Secureframe, Vanta, Drata, or similar)
Are a daily Claude / ChatGPT / Cursor user; have shipped at least one automation (Zapier, n8n, Make, Apps Script, custom script - any tool, any complexity)
Have written at least one SOP, runbook, or process doc that someone else used
Are fluent with the standard SaaS ops stack (HRIS, ATS, expense cards, MDM, e-signature, knowledge tools); willing to learn whatever's in front of you
Default to documenting and systematizing rather than memorizing
Have judgment about what to escalate vs. handle
Write clearly and patiently in vendor and employee threads
Operate well without close supervision.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations experienceHR coordinationbusiness operations experiencecompliance platform experienceautomation developmentSOP writingprocess documentationdata accuracy managementpayroll managementvendor management

Soft Skills

clear communicationjudgmentorganizationproblem-solvingattention to detailself-motivationpatiencecross-functional collaborationadaptabilityprocess improvement