Workforce Operations Coordinator

Paradigm Information Services, Inc.

Operations professional coordinating task assignments for a 65-person production team. Monitoring workloads and ensuring project timelines are met in a fast-paced environment.

Posted 5/5/2026contractRemote • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $23 per hourWebsite

About the role

Key responsibilities & impact

Assign tasks to team members based on workload, deadlines, and capacity
Monitor project queues and adjust assignments when bottlenecks occur
Track assignments from intake through completion
Provide daily reporting on workload progress and task completion
Monitor estimated hours vs actual hours worked
Help solve staffing and resource allocation challenges
Communicate project timelines and workload updates to internal stakeholders
Escalate technical issues impacting workflow
Partner with operations, project management, and technical teams to keep work moving
Maintain accurate documentation and time tracking

Requirements

What you’ll need

2+ years of experience in operations coordination, workflow coordination, workforce planning, scheduling, dispatch, project coordination, or similar roles
Experience managing high volumes of tasks or work assignments
Strong Excel skills
Strong communication skills
Experience working with deadlines and shifting priorities
Strong analytical/problem-solving skills
Comfortable working cross-functionally with multiple teams

Benefits

Comp & perks

Medical
Dental
Vision
Life
401K
PTO
Sick Leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Excelproject coordinationworkforce planningschedulingdispatchtask managementresource allocationtime trackingreportinganalytical skills

Soft Skills

communicationproblem-solvingorganizational skillscross-functional collaborationadaptabilityteam leadershiptask prioritizationworkload managementstakeholder engagementmonitoring