Parachute Health

Senior Product Manager

Parachute Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $160,000 - $200,000 per year

Job Level

Senior

About the role

  • Own the Eligibility & Benefits product area, including vision, roadmap, and execution
  • Define and evolve Parachute’s E&B strategy to support new payor launches, expanded lines of business, and increasingly complex coverage rules
  • Translate payor requirements, regulatory constraints, and operational needs into clear product direction and sequenced delivery plans
  • Define MVPs and release slices that optimize for time-to-value while maintaining platform integrity and scalability
  • Establish and track success metrics for accuracy, coverage confidence, operational efficiency, and downstream conversion
  • Lead discovery with payors, providers, suppliers, and internal operations teams to deeply understand E&B workflows and pain points
  • Partner with Product Design to run research, validate assumptions, and iterate toward usable, trustworthy solutions
  • Synthesize qualitative and quantitative insights into clear problem statements and decision-ready artifacts
  • Become a trusted internal expert on eligibility standards, benefit structures, and payor-specific nuances
  • Partner closely with Engineering to scope, sequence, and deliver E&B functionality across integrations, APIs, and user-facing workflows
  • Support new payor launches by defining required E&B capabilities, data mappings, and operational readiness
  • Manage dependencies and tradeoffs across payor, platform, and downstream product areas
  • Build and maintain product artifacts including PRDs, workflow diagrams, integration specs, and release documentation
  • Ensure E&B solutions are resilient, observable, and designed for iteration as payor requirements evolve
  • Work in tight partnership with Product Design, Engineering, Operations, and Client Success to deliver cohesive solutions
  • Coordinate with external partners and vendors (e.g., clearinghouses, payors, integration partners) to align technical and product requirements
  • Communicate product decisions clearly and proactively, creating shared understanding across diverse stakeholder groups
  • Represent the E&B product area in planning, prioritization, and escalation discussions

Requirements

  • Product Management Experience: 4–7+ years of product management (or equivalent) experience
  • Systems Thinking Background: Experience owning or contributing to products that involve interconnected systems, shared platforms, complex data flows, or multi-step workflows (e.g., platforms, integrations, infra-adjacent products, marketplaces, fintech, healthcare, or enterprise SaaS)
  • Healthcare & Payor Expertise: Experience in healthcare or adjacent regulated industries is strongly preferred; familiarity with eligibility, benefits, claims, or authorization workflows is a plus
  • Complex Problem Solving: Proven ability to reason across technical, operational, and user-facing constraints and make tradeoffs that optimize for system-level outcomes
  • Technical Fluency: Comfortable partnering with engineers on APIs, integrations, data models, and system tradeoffs; able to reason about architecture without needing to write code
  • Discovery & Decision-Making: Demonstrated ability to lead discovery, frame problems, and make defensible decisions in ambiguous environments
  • Communication Skills: Clear, concise communicator who can translate complexity into alignment-ready narratives and artifacts
  • Execution Mindset: Bias toward delivering customer value, measuring impact, and iterating based on real-world feedback
Benefits
  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement
  • Annual stipend for education and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementsystems thinkingcomplex problem solvingtechnical fluencydiscoverydecision-makingdata mappingintegrationAPIworkflow design
Soft skills
communicationexecution mindsetcollaborationleadershipproblem framingstakeholder managementadaptabilityanalytical thinkingcustomer focusstrategic thinking