Technical Writer

PAR Technology

Technical Writer responsible for developing and maintaining Task's technical documentation for hospitality and retail industries. Collaborates with multiple teams to identify needs and improve quality.

Posted 7/20/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical writing and documentation management, with a strong focus on quality assurance and user-centered content production. Proficient in collaborating with cross-functional teams to identify documentation needs and implement effective knowledge management practices.

Highest-signal resume keywords

Technical Writing ExperienceDocumentation Tools ProficiencyContent Management Systems KnowledgeExcellent Communication SkillsAgile Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent ProductionResearch SkillsQuality Assurance ProcessesDocumentation Gap Analysis

Soft Skills

Team OrientationCollaborationStakeholder ManagementProactive Problem SolvingAttention to Detail

Tools & Technologies

ConfluenceGitMarkdownXML-based Editors

Industry Keywords

Knowledge ManagementUser Needs AnalysisContent ArchitectureDocumentation Standards

About the role

Key responsibilities & impact

Developing, maintaining, and continuously improving the quality of technical documentation
Collaborating with Engineering, Product, Support, and Customer Success teams to identify documentation needs
Closing knowledge gaps and championing knowledge management practices
Identifying and prioritising documentation gaps based on user needs
Selecting and recommending documentation tools, content management systems, and publishing methods
Establishing quality assurance processes
Deciding what to include or exclude in documentation
Setting review and update cadences to keep documentation relevant
Structuring content architecture for ease of navigation and maintainability

Requirements

What you’ll need

Proven experience in a technical writing or digital documentation role
Some programming or technical background
Strong team orientation
Excellent communication, collaboration, and stakeholder management skills
Proven ability to independently research complex technical topics
High-quality, audience-appropriate content production
Proactive approach to identifying gaps in documentation
Ability to work comfortably with technical (engineering, QA) and non-technical (sales, operations, customers) audiences
Familiarity with documentation and collaboration tools such as Confluence, Git, Markdown, or XML-based editors
Agile mindset — comfortable adapting to shifting priorities
Excellent written and spoken English with meticulous attention to detail

Benefits

Comp & perks

Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability or genetics
Reasonable accommodations to individuals with disabilities as per applicable laws