Senior Business Analyst, Salesforce

PAR Technology

. Facilitate workshops and discovery sessions with stakeholders to gather and analyze business requirements for Salesforce solutions, particularly on Sales Cloud and CPQ, translating business needs into actionable solutions.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Facilitate workshops and discovery sessions with stakeholders to gather and analyze business requirements for Salesforce solutions, particularly on Sales Cloud and CPQ, translating business needs into actionable solutions.
Oversee and manage mini projects that focus on Salesforce configurations, automations, and optimizations, ensuring alignment with broader business objectives.
Serve as an assisting Product Owner by defining user stories, writing acceptance criteria prioritizing backlogs, and participating in sprint planning with cross-functional teams.
Coordinate with the project team to ensure successful project delivery, managing timelines and stakeholder expectations.
Analyze and troubleshoot Salesforce system performance, identifying areas for improvement and optimization.
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals.
Stay up to date with Salesforce best practices and new features by maintaining relevant certifications through Salesforce Trailhead.

Requirements

What you’ll need

Salesforce Certified Business Analyst required. Additional certifications like Salesforce Administrator, Salesforce Sales Cloud Consultant, or Salesforce CPQ Specialist are highly desirable.
5+ years of experience in business analysis, with at least 2+ years focused on Salesforce Sales Cloud and Salesforce CPQ
Bachelor’s degree in Business, Information Systems, or a related field (equivalent work experience is acceptable).
Hands-on Salesforce expert with proven experience across Sales Cloud and CPQ, including configurations, workflows, automations, and reporting.
Strong analytical skills with the ability to assess complex data and business processes, recommending improvements.
Experience working within agile frameworks, including backlog grooming, sprint planning, and iterative feature delivery.
Proven ability to manage mini projects and coordinate with cross-functional teams, including developers, product managers, and project teams.

Benefits

Comp & perks

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Hard Skills & Tools

SalesforceSales CloudCPQconfigurationsautomationsworkflowsreportingbusiness analysisdata assessmentagile frameworks

Soft Skills

analytical skillscommunicationproject managementstakeholder managementcollaborationproblem-solvingprioritizationfacilitationteam coordinationuser story definition

Certifications

Salesforce Certified Business AnalystSalesforce AdministratorSalesforce Sales Cloud ConsultantSalesforce CPQ Specialist