Senior Director of Product, Payments
PAR Technology
full-time
Posted on:
Location Type: Hybrid
Location: Syracuse • Illinois • Minnesota • United States
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Salary
💰 $200,000 - $225,000 per year
Job Level
About the role
- Define and execute the strategic vision and roadmap for the payment platform
- Deliver innovative solutions tailored to food service and retail ops
- Align product development with market opportunities and customer value
- Translate business needs into technical requirements
- Identify and execute cross-sell opportunities across PAR’s ecosystem
- Oversee daily platform operations ensuring reliability and performance
- Drive operational KPIs and continuous improvement
- Manage risk, compliance, and fraud prevention for food/retail environments
- Build strong partnerships with processors, banks, and regulators
- Optimize costs and develop bundled solution strategies
- Build and lead high-performing product and ops teams
- Cultivate a culture of innovation and customer-centricity
- Align cross-functional teams across Sales, Eng, Marketing, and Legal
- Represent PAR at industry events and with executive stakeholders
- Develop team objectives, incentive plans, and growth opportunities
Requirements
- 10+ years in product management and operations, with 5+ years in payment technologies
- Proven track record of launching successful B2B payment products
- Experience in the restaurant, convenience store, or retail tech space preferred
- Demonstrated success in cross-selling strategies
- History of managing cross-functional teams in a fast-paced environment
- Deep understanding of card processing, ACH, wire, wallets, and emerging payments
- Experience in transaction fee optimization and merchant negotiations
- Strong background in scaling ops for high-volume systems
- Expert knowledge of PCI DSS, AML, KYC, and payment compliance
- Familiarity with restaurant and c-store business operations
- Experience integrating payments with POS, inventory, and loyalty platforms
- High technical aptitude and ability to work with engineering
- Strategic thinker around bundling and solution packaging
- Analytical and data-driven decision-making skills
- Excellent communication and stakeholder management
- Expertise in risk management and fraud prevention
- Strong leadership and mentoring abilities
- Ability to thrive in ambiguity and bring structure to scaling teams
- Customer-first mindset with a passion for innovation in retail tech.
Benefits
- Offers Equity
- Offers Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementpayment technologiesB2B payment productscard processingACHwirewalletstransaction fee optimizationPCI DSSpayment compliance
Soft Skills
leadershipmentoringanalytical decision-makingcommunicationstakeholder managementstrategic thinkingcustomer-centricityinnovationcross-functional team managementability to thrive in ambiguity