Director, Revenue Operations

Paper

Director of Revenue Operations at Paper overseeing revenue operations and pipeline management. Utilizing AI tools to enhance forecasting and optimize sales processes in a remote-first environment.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesLead💰 $155,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own pipeline health, stage discipline, and forecast accuracy
Leverage AI to identify deal risk, slippage, and forecast gaps
Lead weekly pipeline and forecast reviews with data-driven insights
Design and optimize the sales process across new business and expansion
Implement and enforce CRM stage definitions, entry, and exit criteria
Use AI to streamline workflows, reduce manual updates, and improve compliance
Drive operating cadence (weekly metrics, monthly reviews)
Support deal structuring, approvals, and contract workflows (deal desk)
Own Salesforce architecture, data model, and governance end-to-end
Evaluate and deploy AI-enabled GTM tools (forecasting, enrichment, call intelligence, workflow automation)
Automate reporting, data capture, and repetitive tasks
Ensure clean data flow across Sales, Marketing, CS, and Finance systems
Define and track key funnel metrics (conversion, velocity, pipeline coverage)
Use AI and advanced analytics to identify patterns, performance drivers, and opportunities
Translate insights into clear actions for GTM teams
Support annual planning, territory design, and quota setting
Model pipeline coverage, hiring needs, and productivity scenarios
Partner with Sales leadership on onboarding and ongoing enablement
Equip reps with AI tools and workflows that increase selling time
Reduce friction in the day-to-day sales motion.

Requirements

What you’ll need

6 to 10 years in RevOps, Sales Ops, or GTM strategy
Experience in a high-growth SaaS or tech company (Series A to C)
Strong CRM expertise (Salesforce preferred), with hands-on experience configuring
Experience implementing or leveraging AI tools in GTM workflows
Analytical, with the ability to translate data into action
Comfortable operating as both strategist and executor.

Benefits

Comp & perks

Comprehensive & competitive compensation
Health benefits
Retirement plan
Stock options
Vacation days
Sick days
4 extra weeks off - including statutory holidays
Paper Days throughout the year
A full Paper Week from Dec 25 to Jan 1
A $500 stipend to set-up your workspace
$100 monthly stipends to support with on-going workspace needs
Generous paid parental leave
Unlimited access to tutoring and educational support for children of Paper employees.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pipeline healthforecast accuracysales process optimizationCRM stage definitionsdata-driven insightsreporting automationdata captureadvanced analyticsGTM tools evaluationdeal structuring

Soft Skills

analyticalstrategistexecutorleadershipcommunicationcollaborationproblem-solvingdata translationinsight generationenablement