Paper

Customer Engagement Specialist

Paper

part-time

Posted on:

Location Type: Remote

Location: New Hampshire • New Jersey • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $35 per hour

Job Level

Junior

About the role

  • Lead the in-person implementation of Paper’s GROW high-impact tutoring programs
  • Coordinate onsite logistics and conduct training sessions
  • Ensure students are effectively onboarded and supported
  • Facilitate in-person or virtual enablement training that educate teachers and administrators
  • Grow and nurture relationships with administrators and teachers
  • Help expand grassroots approach to high-impact tutoring and district-wide engagement

Requirements

  • Must reside on the East Coast
  • Must live within a reasonable commuting distance of a major airport to support travel requirements
  • Demonstrated experience leading in-person program implementation, including logistics coordination and on-site execution
  • Proven ability to facilitate engaging, effective training sessions for educators or adult learners
  • Strong organizational skills with the ability to manage multiple priorities during live implementations
  • Excellent interpersonal and communication skills, with the ability to build rapport with district leaders, teachers, and students
  • 1-2 years of experience in a customer-facing role, preferably in education
  • Working knowledge of K-12 education industry
  • Must have laptop and phone that can be used for work purposes
  • A self-starter who loves a challenge and a strong team player who loves to collaborate
Benefits
  • Comprehensive & competitive compensation
  • Health benefits
  • Retirement plan
  • Stock options
  • Vacation days
  • Sick days
  • 4 extra weeks off including statutory holidays
  • Paper Days throughout the year
  • A full Paper Week from Dec 25 to Jan 1
  • A $500 stipend to set-up your workspace
  • $100 monthly stipends for on-going workspace needs
  • Generous paid parental leave
  • Unlimited access to tutoring and educational support for children of Paper employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program implementationlogistics coordinationtraining facilitationon-site execution
Soft Skills
organizational skillsinterpersonal skillscommunication skillsrelationship buildingteam collaborationself-starterability to manage multiple priorities