Client Relations Specialist

Pape-Dawson

Client Relations Specialist serving as the first point of contact at Pape-Dawson Engineers. Managing office activities and ensuring a positive client-facing environment.

Posted 7/10/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for visitors, clients, vendors, and employees by providing professional reception and front desk support.
Manage the flow of visitors, deliveries, and office traffic by greeting guests, directing individuals to the appropriate contacts, and ensuring established security and visitor procedures are followed.
Coordinate incoming and outgoing mail, packages, shipping, and receiving while maintaining accurate tracking and communication.
Coordinate conference rooms and shared resources, including reservations, calendars, room setup, audiovisual needs, and hospitality.
Support business operations by coordinating travel arrangements, registrations, scheduling, and other administrative needs.
Support building operations by submitting and monitoring facility service requests and coordinating with property management, service providers, and vendors to ensure timely resolution of facility-related needs.
Manage office supplies, inventory, equipment, and shared resources by procuring, stocking, organizing, and maintaining common areas, breakrooms, printers, and other shared spaces to ensure the office remains clean, functional, and ready for employee use.
Provide administrative support and assist with special projects as needed.
Perform other duties and responsibilities as assigned.

Requirements

What you’ll need

Minimum of 3 years of experience in a front office or client-facing administrative role.
Experience answering and routing calls.
Strong organizational and time‑management skills.
Polished, professional demeanor with excellent communication skills.
Proficiency in Microsoft Outlook, Excel, and Word.
Ability to multitask and prioritize in a fast‑paced environment.
Reliable, detail‑oriented, and proactive approach to work.
Availability to work Monday through Friday, 8am - 5pm.

Benefits

Comp & perks

World-class benefits
Commitment to overall wellbeing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Office ManagementMail CoordinationConference Room CoordinationTravel Arrangement CoordinationFacility Service Request Management

Soft Skills

Professional DemeanorDetail-OrientedProactive ApproachMultitasking Ability