Job Level
Mid-LevelSenior
Tech Stack
AzureCloudDNSLinux
About the role
- Be part of our Global IT support for all company’s worldwide employees.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Maintain, upgrade, and troubleshoot physical and virtual PCs / Laptops, Install, modify, and repair computer hardware and software for all the company worldwide employees.
- Prepare and install new employees’ computers.
- Maintain & troubleshoot network equipment – Switch, Router, FW
Requirements
- 5+ years of hands-on experience with help desk and IT support
- User Lifecycle Management
- Endpoint management (windows and MAC)
- Hands-On experience with Azure AD and M365 environment: Exchange online, SharePoint, MS Teams, Intune, GPO, DHCP, DNS, WSUS, Print Server, Intune
- Hands-On experience with networking (Fortinet)
- Team player
- MUST have excellent English skills
- Nice to have Experience with Azure Admin cloud products
- PowerShell & Power automate scripting
- Maintain, troubleshoot, upgrade Linux