Account Manager

• Be the main focal point of contact for everything client related.
• Maintain a high level of product proficiency to guide clients on the best business solution through papaya product.
• Fully understand the features and limitations of Papaya’s entire suite of products and provide innovative and creative solutions even when clients haven’t asked for them.
• Take the customer through the client lifecycle to ensure ongoing success.
• Navigate internal resources and get answers to your questions, addressing issues end-to-end in a timely manner
• Transform the way your clients invest in Papaya and make decisions that contribute to their bottom line.
• Grow product adoption and use, educate the customer on the platform.
• Complete individual client requests independently, using your judgement and problem-solving skills
• Build productive and trusting relationships with clients through meeting deliverable expectations and timelines and making effective recommendations
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, with the ability to process feedback and adjust plans accordingly

Growth Account Manager

Multi-Specialty Account Manager

Director, Product Partnerships

Manager, Account Management, Commercial

Account Manager

Senior Account Manager