Account Manager

• Be the main focal point of contact for everything client related
• Maintain a high level of product proficiency to guide clients on the best business solution through papaya product
• Fully understand the features and limitations of Papaya’s entire suite of products and provide innovative and creative solutions
• Take the customer through the client lifecycle to ensure ongoing success
• Navigate internal resources and get answers, addressing issues end-to-end in a timely manner
• Transform the way clients invest in Papaya and make decisions that contribute to their bottom line
• Grow product adoption and use, educate the customer on the platform
• Complete individual client requests independently using judgement and problem-solving skills
• Build productive and trusting relationships with clients by meeting deliverable expectations and timelines and making effective recommendations
• Clearly communicate progress of monthly/quarterly initiatives to internal and external stakeholders and process feedback

Account Manager, Growth

Multi-Specialty Account Manager

Director, Product Partnerships

Manager, Account Management, Commercial

Account Manager

Senior Account Manager