Product Operations Engineer

Pansophic Learning

Product Operations Engineer supporting software, LMS, SIS, and integrations for a global K-12 education company. Building services, troubleshooting systems, and automating learning operations.

Posted 8/5/2026full-timeRemote • California, Colorado, New York • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, implementing, and testing software solutions for K-12 educational environments, with a strong focus on RESTful web services, application maintenance, and system integrations. Proficient in collaborating with diverse teams and providing technical support while ensuring effective communication and documentation.

Highest-signal resume keywords

NodeJS DevelopmentAWS Services AdministrationCanvas LMS IntegrationSQL ProficiencyGit Version Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RESTful Web ServicesJavaScriptGoogle Apps ScriptPostmanApplication DevelopmentSource Code ManagementUnix/Linux EnvironmentsMessage Queue TechnologyDebuggingAutomation

Soft Skills

Exceptional Communication SkillsCollaborationProblem Solving

Tools & Technologies

Amazon Web ServicesGitCanvas LMSSISClever IntegrationsTicket Tracking Systems

Industry Keywords

K-12 EducationLearning EnvironmentsData MappingUser Interface DesignSystem Operations

Tech Stack

Tools & technologies

Amazon RedshiftAWSEC2JavaScriptLinuxNode.jsSQLUnix

About the role

Key responsibilities & impact

Design, implement, and test software solutions for K-12 schools’ learning environments
Design, implement, and test RESTful web services using NodeJS, Google Apps Script, and Postman
Build, host, and maintain application environments using Amazon Web Services
Maintain source code repositories and branching/merging strategies with Git
Analyze and resolve technical and application problems
Provide troubleshooting support for production issues and code deployment activities
Contribute to user interface design and development
Collaborate with developers, testers, product owners, enrollment teams, development teams, school staff, administrators, vendors, and operational teams
Administer SIS, LMS, Canvas, and third-party integrations for existing and new schools
Coordinate day-to-day systems operations, maintenance, application updates, and school-year rollovers
Identify complex data mappings within the learning ecosystem
Coordinate vendor maintenance impacts and communicate with affected parties
Support projects, data requests, automation, and custom reports
Create documentation and provide corporate training

Requirements

What you’ll need

Bachelor’s degree in computer science, electrical or electronics engineering, Information Systems, Systems Engineering, or equivalent degree
Experience administering complex systems and integrations such as Canvas LMS, SIS, and Clever Integrations
Strong technical aptitude to learn new systems, processes, and backend reporting
Experience developing open standards-based web services, web applications, and modern user interfaces
Significant, demonstrable experience implementing features across software development teams and environments
Ability to design, write, edit, modify, and debug code focused on automating manual tasks
Exceptional oral and written communication skills
Understanding of relational databases and proficiency with SQL
Experience with message queue technology and design patterns
3+ years of experience with NodeJS
3+ years of experience with JavaScript
Familiarity with AWS services including S3, Lambda, SNS, SQS, EC2, CloudFront, and Redshift
Experience with the Amazon Web Services API
Experience with Git version control
Experience with Unix/Linux environments
Experience with ticket tracking and resolving issues for end users
Ability to pass federal and state criminal background checks (FBI/BCI)
Applicants in California, Colorado, and New York are not eligible for this position

Benefits

Comp & perks

Annual salary of $95,000–$105,000
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
10 paid holidays annually
Paid Time Off covering sick, vacation, and personal absences
Choice of 4 health insurance plans
Choice of co-pay or High Deductible Health Plans