Senior Technical Program Manager – Operations

Pano AI

Senior Technical Program Manager leading camera deployment programs for Pano AI's wildfire detection solutions. Overseeing end-to-end execution and collaborating with cross-functional teams.

Posted 4/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $175,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own the full lifecycle of camera deployment programs, from initial planning through installation and go-live
Develop and manage detailed program schedules, proactively identifying risks and driving mitigation strategies
Partner cross-functionally with Site Acquisition, Site Development, Field Operations, Sales, and Customer Success teams to ensure successful execution
Engage directly with customers to align on requirements, communicate progress, and ensure satisfaction
Define and optimize station coverage plans based on customer needs, geographic constraints, and operational considerations
Collaborate with hardware and software teams to troubleshoot issues, identify root causes, and drive solutions
Build and maintain clear reporting for internal stakeholders (including executives) and external customers, ensuring transparency and accountability
Identify opportunities to streamline and automate workflows using tools and systems to improve operational efficiency
Roll up your sleeves when needed to support on-the-ground execution and unblock critical path issues

Requirements

What you’ll need

7+ years of experience in Technical Program Management, Operations, or a related role in a cross-functional, fast-paced environment
Proven ability to manage complex, hardware/software integrated programs from concept to deployment
Strong technical fluency to effectively partner with engineering teams and diagnose system-level issues
Experience working cross-functionally with operations, sales, and customer-facing teams
Excellent communication skills with the ability to present clearly to both executive leadership and external customers
Strong problem-solving skills with a proactive, ownership-driven mindset
Experience building and improving processes, including leveraging tools to automate workflows
Willingness to travel up to 10% and engage in hands-on work when needed to ensure program success

Benefits

Comp & perks

comprehensive medical, dental, and vision coverage
a matching 401(k) plan
flexible paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical Program ManagementOperations ManagementProgram SchedulingRisk MitigationHardware/Software IntegrationProcess ImprovementWorkflow AutomationTroubleshootingSystem Diagnosis

Soft Skills

CommunicationProblem-SolvingCross-Functional CollaborationCustomer EngagementProactive MindsetOwnershipTransparencyAccountability