Pandora

Counter Manager

Pandora

part-time

Posted on:

Location Type: Office

Location: Flushing • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
  • Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business.
  • Train, coach, and inspire Part-Time Sales Associates and Sales Leads, emphasizing advanced sales techniques, product knowledge, and Pandora’s brand standards.
  • Regularly assess associate performance, offering timely feedback and targeted coaching.
  • Prepare effective weekly schedules aligned with peak sales hours.
  • Oversee inventory management, including replenishment, cycle counts, and loss prevention practices.
  • Ensure impeccable presentation of Pandora jewelry in alignment with both Pandora’s VM guidelines and Macy’s visual standards.
  • Maintain strict adherence to all operational, security, POS, and loss prevention policies and procedures.
  • Actively support hiring needs by leveraging your network to identify high-quality talent.

Requirements

  • Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally within fashion, luxury, or jewelry retail.
  • Developed sense of Care in communication skills, both written and verbal.
  • Ability to charm and captivate an audience at all levels of the organization.
  • Sharp business acumen coupled with analytical thinking.
  • Skilled in recruiting, retaining, and developing exceptional teams.
  • Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
  • At least 18 years or older, able to provide proof of identity and eligibility to work.
  • Familiarity with Macy’s or department store retail environment preferred but not required.
Benefits
  • Medical
  • Dental
  • Vision
  • Short/Long Term Disability
  • Basic Life and AD&D
  • Anniversary gift cards
  • Product discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales techniquesproduct knowledgeinventory managementloss prevention practicesanalytical thinkingrecruitingteam development
Soft skills
communication skillsengagementcoachingfeedbackbusiness acumencharmcaptivation