Account Manager, Growth, SMB & Commercial

PandaDoc

Account Manager developing expansion opportunities for PandaDoc in SMB and Commercial segments. Transitioning from prospecting to account management focusing on customer success and revenue growth.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $117,500 per yearWebsite

About the role

Key responsibilities & impact

Make a significant impact on our growth
Proactive Prospecting: Strategically research and prospect high-value targets within the existing customer base or through warm leads that fit our SMB and Commercial expansion profile.
Develop and manage a robust top-of-funnel pipeline, scheduling discovery calls and running initial product demonstrations to qualify and generate new expansion opportunities.
Drive opportunities from initial contact through negotiation and close, ensuring a seamless, high-velocity sales cycle.
Upon availability, you will transition from pure hunting to full-cycle ownership of an assigned book of business.
Drive significant revenue growth within your portfolio by consistently exceeding monthly growth targets through strategic account management and proactive identification of expansion opportunities.
Partner closely with Customer Success to minimize customer churn and maximize retention by delivering value, building relationships, and acting as a trusted advisor to your clients.
Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes.

Requirements

What you’ll need

2+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry
Self-sourcing experience is a major plus.
A consistent track record of exceeding sales targets and achieving measurable results.
Familiarity with the SMB and Commercial market and the unique challenges and opportunities within this segment.
Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience.

Benefits

Comp & perks

Employees may be able to purchase company stock (or receive annual bonuses)
Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans.
Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementprospectingnegotiationpipeline managementrevenue forecastingcustomer retentionquota achievementSaaS

Soft Skills

proactiverelationship buildingtrusted advisorstrategic thinkingcommunication