PandaDoc

Senior Site Reliability Engineer

PandaDoc

full-time

Posted on:

Location Type: Remote

Location: Portugal

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Job Level

Senior

Tech Stack

AWSDistributed SystemsDjangoGrafanaJavaKafkaKubernetesPostgresPythonRabbitMQSpringSpring BootSpringBoot

About the role

  • Own and influence the incident management process end-to-end
  • Maintain and evolve on-prem observability stack
  • Keep production applications running smoothly by participating in the on-call rotation
  • Develop automations and tools to support platform reliability
  • Contribute to production services with performance and resiliency in mind
  • Collaborate with product engineers to foster SRE principles within the R&D organization
  • Be a mentor for the SRE team or product engineers

Requirements

  • Solid programming experience, namely Python (Django and AsyncIO) and/or Java (Spring Boot)
  • Experience in maintaining an observability tools suite (specifically, LGTM - Loki, Grafana, Tempo, Mimir)
  • Experience in development and maintenance of Python services in production
  • Strong experience with AWS and Kubernetes
  • Solid proficiency in working with relational databases (PostgreSQL) and messaging systems (e.g. RabbitMQ, NATS, Kafka)
  • An experienced on-call SRE engineer
  • Enjoy hands-on troubleshooting of distributed systems in production environments
  • You act like an owner and strive to do work you're proud of
  • You enjoy communication and knowledge sharing on all-things reliability
  • Proficiency in English, both written and spoken.
Benefits
  • Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon.
  • We value long-term collaboration, whether through typical employment contract, employment of record or B2B arrangements. Be aware that contract type and benefits vary by location - feel free to clarify with our recruiters).
  • Work schedule aligned with EU time zones.
  • Honest, open culture that values constructive feedback.
  • Professional and personal development within a collaborative, supportive team.
  • Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonDjangoAsyncIOJavaSpring BootAWSKubernetesPostgreSQLRabbitMQKafka
Soft Skills
mentorshipcommunicationknowledge sharingtroubleshootingownershipcollaboration