PandaDoc

Solutions Engineer

PandaDoc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $104,000 per year

Job Level

JuniorMid-Level

Tech Stack

Cloud

About the role

  • Partner closely with selling partners to own the technical and solution strategy across the full sales cycle, from discovery through close.
  • Lead consultative discovery conversations to uncover customer pain points, business drivers, and success metrics.
  • Translate customer goals into compelling, outcome-based PandaDoc demonstrations that clearly articulate value and ROI.
  • Help unblock deals by proactively identifying risks, objections, and gaps, and proposing paths forward.
  • Serve as a PandaDoc platform expert across: Document workflows, CPQ (Configure, Price, Quote), APIs, integrations, and automation, CRM ecosystems (Salesforce, HubSpot, Dynamics, etc.).
  • Design and deliver bespoke demos, workflow diagrams, and solution architectures tailored to each prospect’s environment.
  • Explain complex technical concepts in clear, business-friendly language for both technical and non-technical audiences.
  • Collaborate with Product and Engineering to stay ahead of roadmap developments and technical capabilities.

Requirements

  • Customer-facing, pre-sales experience in a Solutions Engineer / Sales Engineer role, or a blend of technical and sales-adjacent experience.
  • Strong business empathy: you care deeply about customer outcomes and think in terms of ROI, impact, and value realization.
  • Comfortable influencing stakeholders, navigating objections, and supporting deal strategy in partnership with Sales.
  • Able to make the complex sound simple and compelling.
  • Experience with SaaS platforms, business applications, and cloud-based solutions.
  • Familiarity with integrations, APIs, REST, SDKs, JSON, or similar technologies.
  • Experience working with or alongside CRM systems such as Salesforce, HubSpot, or Dynamics.
  • Ability to understand and map customer business processes into scalable technical solutions.
  • AI Fluency: Ability to build applications, solutions, and enhancements with AI for both internal use cases and external use cases.
Benefits
  • Employees may be able to purchase company stock (or receive annual bonuses)
  • Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans.
  • Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 12 company paid holidays off per year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SaaSAPIsRESTSDKsJSONdocument workflowsCPQsolution architectureautomationbusiness applications
Soft skills
customer empathyinfluencing stakeholdersnavigating objectionssupporting deal strategycommunicationconsultative discoveryproblem-solvingsimplifying complex conceptscollaborationbusiness-friendly language