PandaDoc

Head of Design - Customer Value track

PandaDoc

full-time

Posted on:

Origin:  • 🇺🇦 Ukraine

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Job Level

Lead

Tech Stack

JavaScriptReact

About the role

  • Summary: PandaDoc is seeking a highly-skilled Senior Product Designer with Design System expertise, shaping and evolving our design system to ensure a cohesive user experience across the product.
  • Role focus: contribute to development, documentation, and maintenance of the design system; collaborate with designers, engineers, and PMs to enable reusable, scalable components.
  • Thesis Design System @ PandaDoc: Thesis is PandaDoc's design system; pillars: Development, Design, Documentation.
  • Role responsibilities: System Thinking & Execution; Design Process; Cross-Functional Collaboration; Contribution & Governance; Documentation & Tooling; Advocacy; Accessibility & Quality.
  • Our tech stack: Figma, Coda, Slack/Zoom, Miro, Zeroheight, Amplitude, Uservoice, Rally, and more for listening to users.
  • Benefits of working at PandaDoc: distributed worldwide; opportunity to work from anywhere; 6 self-care days; competitive salary; etc.

Requirements

  • Experience: 5+ years of experience with a focus on design systems, UI frameworks, interaction design, and visual consistency across complex product ecosystems.
  • System Expertise: Deep understanding of atomic design principles, modular design, and scalable UI architecture. Strong grasp of typography, color theory, accessibility standards (WCAG), and responsive design. Bonus points for experience working on products involving document creation, workflows, or lifecycle management.
  • Technical Fluency: Proficiency in Figma (including variables, tokens, and libraries), with working knowledge of front-end technologies (HTML, CSS, JS). Experience collaborating with engineers on implementation details, including design tokens, component APIs, and handoff.
  • Tooling & Documentation: Experience creating clear and maintainable design documentation that enables scalable use and contribution. Familiarity with design tokens, versioning strategies, and design system tooling is a strong plus.
  • Research & Validation: Ability to validate system components through real use cases, audits, and usage metrics. Comfortable integrating user feedback, accessibility reviews, and implementation constraints into scalable pattern improvements.
  • Communication & Influence: Strong collaboration skills with the ability to align across design, product, and engineering. Able to clearly communicate design system rationale and educate teams on usage and contribution standards. B2+ English level required.
  • Problem-Solving: Systems-oriented thinker with a proactive approach to identifying inconsistencies, inefficiencies, and gaps in the system. Skilled at balancing flexibility with consistency and guiding others to do the same.