PandaDoc

HR Service Center Representative

PandaDoc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

About the role

  • Provide end-to-end administrative and operational support for HR functions
  • Ensure accurate transaction execution, data integrity, and seamless employee experience
  • Partner with employees, managers, HR colleagues, and EOR vendors

Requirements

  • Handle global and region-specific employee inquiries, applying knowledge and experience of HR policies, procedures, HR systems, and internal processes
  • Offer prompt assistance on HR policies, procedures, and benefits information
  • Process transactions within HR systems per established guidelines and procedures (Sapling, Lattice, Deel, Remofirst, Zendesk)
  • Uphold data consistency and accuracy by following protocols for updating, validating, and rectifying HR records
  • Maintain the integrity of organizational data within HR systems
  • Manage electronic employee records
  • Contribute to PandaDoc's HR Knowledge Base by updating HRWiki with new policies
  • Generate and summarize basic reports or queries
  • Monitor systems, recommend corrective actions
  • Provide assistance for all areas of HR functions for Contractors and EOR workers
  • Collect and coordinate the flow of contracts and other documents
  • Maintain and audit the personal data of Contractors and EOR workers
Benefits
  • An honest, open culture that emphasizes feedback and promotes professional and personal development
  • An annual personal budget for educational classes, conferences, etc. — anything to further your professional knowledge
  • A competitive salary
  • And much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR policiesHR proceduresHR systemsdata integritytransaction processingreport generationdata validationdata auditingemployee record managementcontract coordination
Soft skills
communicationproblem-solvingorganizational skillsattention to detailcollaborationcustomer serviceadaptabilitytime managementinterpersonal skillssupportive assistance
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