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Clinical Navigator
PAM HealthClinical Navigator cultivating referral relationships and completing patient assessments for PAM Health’s post-acute specialty healthcare services. Managing territory data and facilitating admissions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient assessments, referral management, and relationship cultivation within healthcare settings. Proven ability to analyze data for program development and improve customer service and satisfaction.
Highest-signal resume keywords
Current Nursing LicensurePatient AssessmentReferral ManagementMarketing ExperienceRehabilitation Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentData AnalysisReferral ManagementProgram DevelopmentQuality Improvement
Soft Skills
CollaborationCommunicationRelationship BuildingCustomer Service
Certifications & Qualifications
Current Nursing LicensureLicensure in Respiratory TherapyLicensure in Physical TherapyLicensure in Occupational TherapyLicensure in Speech and Language Therapy
Industry Keywords
Business DevelopmentRehabilitationLTACHPatient SatisfactionReferral Conversion
About the role
Key responsibilities & impact- Work under the direction of the Director of Business Development
- Cultivate referral relationships
- Manage assigned territory
- Complete patient assessments
- Make sales contacts
- Analyze referral and admission data from the assigned territory
- Collaborate with business development team members, including the Admissions Manager and admission staff
- Collaborate with nursing and other internal and external staff to facilitate referral conversion
- Provide feedback and recommendations for program development and quality improvement initiatives
- Support initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives
Requirements
What you’ll need- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required
- Minimum of two years’ experience in the designated field of license
- Degree in a health-related field from an accredited college or university preferred
- Prior marketing and/or rehabilitation/LTACH experience preferred
- Preferably rehabilitation/LTACH and marketing experience
Benefits
Comp & perks- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
- Competitive pay
- Professional growth opportunities through the Education Advancement Program