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Clinical Navigator
PAM HealthClinical Navigator promoting PAM Health’s post-acute rehabilitation services in Victoria, Texas. Building referral relationships, assessing patients, and facilitating admissions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient assessments, referral management, and relationship cultivation within healthcare settings. Proven ability to analyze data for program development and improve customer service and patient satisfaction.
Highest-signal resume keywords
Current RN LicensePatient AssessmentReferral ManagementMarketing ExperienceRehabilitation Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentData AnalysisReferral ConversionProgram DevelopmentQuality Improvement
Soft Skills
CollaborationCommunicationRelationship Building
Certifications & Qualifications
RN LicenseOTR LicensePT LicenseRRT LicenseSLP License
Industry Keywords
Business DevelopmentHealthcareRehabilitationLTACHCustomer Service
About the role
Key responsibilities & impact- Work under the direction of the Director of Business Development
- Cultivate referral relationships
- Manage assigned territory
- Complete patient assessments
- Make sales contacts
- Analyze referral and admission data from the assigned territory
- Collaborate with business development team members, including the Admissions Manager and admission staff, nursing, and other internal and external staff, to facilitate referral conversion
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives
- Serve as the face of the hospital and communicate rehabilitation success and potential outcomes to patients and families
Requirements
What you’ll need- Current license in one of the following: RN, OTR, PT, RRT or SLP
- Current licensure in nursing or respiratory therapy is required
- Minimum of two years’ experience in the designated field of license
- Degree from an accredited college or university in a health field, preferably nursing, preferred
- Prior marketing and/or rehabilitation/LTACH experience preferred
- Marketing experience preferred
Benefits
Comp & perks- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
- Professional growth opportunities through the Education Advancement Program
- Collaborative environment with colleagues and leadership
- Competitive pay